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People Partner



People & HR, Sales & Business Development
South San Francisco, CA, USA
Posted on Wednesday, April 17, 2024

About Zipline

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role

We are growing our small yet formidable People Partner team, dedicated to delivering personalized partnership to our most valued asset: our employees. We are looking for a seasoned People Partner to establish close relationships with senior executives and their respective teams within Software Engineering and Technical Project Management organizations. In this pivotal role, you will serve as a vital strategic advisor to our leadership team, providing invaluable insights across diverse People-related domains that bolster Zipline's growth and operational objectives.

You will be trusted with the responsibility of cultivating a culture of high performance directly within the teams you support, in collaboration with their cross-functional partners.

What You'll Do

  • Become an expert on Zipline’s business and the unique challenges Zipline faces as we scale.
  • Partner closely with our Software Engineering and Technical Project Management leads, providing guidance and holding them accountable for high-performing teams that do amazing work at a fast pace.
  • Work with leaders at multiple levels of the organization to develop forward-looking strategies and goals focused on performance management and professional development.
  • Facilitate bi-annual performance and compensation reviews
  • Facilitate annual engagement survey launches and action planning
  • Partner closely with the People Analytics team to analyze people data and trends to inform people/business decisions and ensure we are building healthy organizations that are ready to grow with the business.
  • Work closely with leads on effective headcount planning and organizational design.
  • Act as a culture ambassador, emulating Zipline’s values and helping leads to incorporate our values into their conversations around engagement, coaching & development and performance management.
  • Assess team member concerns and complaints and work closely with legal counsel to conduct thorough, unbiased investigations with recommended outcomes.

What You'll Bring

  • 7+ years of experience in a People or HR role; will also consider candidates with other demonstrated experience in a cross functional role where indirect influence is critical to success
  • Foster relationships at every organizational level through transparent communication, embodying a blend of strategic foresight, operational acumen, and the skill to maneuver through complex organizational landscapes.
  • Solid intuition on how to drive organization change in order to improve performance.
  • Demonstrated ability to deliver hard messages to leaders directly
  • Ability to cut through complex issues and find simple solutions
  • A high level of discretion with sensitive people information
  • An impartial and objective approach to problem-solving
  • Organization and dependability

What Else You Need to Know

This role is based in South San Francisco.

The starting cash range for this role is $140,000 - $170,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!