New Product Introduction Technician
About You and The Role
Zipline’s New Product Introduction (NPI) team is hiring a Technician who will be responsible for prototype builds of new systems, as well as troubleshooting and maintaining this hardware throughout testing. The technician is expected to execute builds with few written instructions. You must also be comfortable working with schematics, creating process instructions from verbal directions, and working closely with Design Engineering personnel to validate their own work. You will be expected to check the quality of previous operations and meet schedules set by the NPI Supervisor. The ideal candidate for this role is someone with extensive problem solving experience, and a solid understanding of how to work safely with electromechanical systems.
The position will be located between our Headquarters in South San Francisco and our R&D facility in Half Moon Bay, California.
What You'll Do
- Support early prototyping and testing activities by building and maintaining hardware.
- Maintain NPI line(s) in a neat and orderly fashion.
- Perform complex and precise electro-mechanical assembly work and be able to work independently once a task is assigned.
- Make connections with other employees, learn how teams interact, and work fluidly with the NPI and Engineering teams.
- Provide design and assembly feedback to Engineering, as well as work closely with them to troubleshoot issues that come up during builds.
- Own the success of specific Zipline product development efforts.
- Meet aggressive deadlines, and provide support as needed during testing.
- Handle a variety of operations, including troubleshooting and rework requiring a sufficient understanding of the functional operation of the items assembled as well as the finished product.
- Work from complex and detailed schematics, drawings, and/or verbal and written instructions and specialized fixtures/test equipment.
- Have a quick and flexible approach to problem solving, task juggling, and collaboration.
- Update production records / test results, record process improvements and manufacturability suggestions.
- Communicate build results, ideas, and problems to supervisor and Design Engineers.
- Identify discrepant materials/components verbally and in writing to the NPI Supervisor.
- Escalate build issues through the proper channels and drive to resolution.
- Coach and effectively lead new technicians on builds when multiple technicians are required to complete projects.
- Be comfortable working on multiple projects simultaneously.
- Be comfortable with working long hours when required to achieve deadlines.
What You'll Bring
- High School diploma or equivalent. AS degree preferred.
- Minimum of 4 years’ experience in prototyping, assembly, or manufacturing of electro-mechanical components.
- Basic understanding of electrical, pneumatic, and mechanical systems.
- Effective verbal and written communication skills.
- Direct experience with reading and understanding manufacturing instructions and mechanical drawings with basic understanding of electrical systems.
- High level of craftsmanship and attention to detail married with the ability to work quickly.
- Quality focused with the ability to manage your time across multiple competing tasks and priorities.
- Able to lift 30-50 pounds on a daily basis and to maintain a safe working environment.
- The ideal candidate has IPC Certification.
Must have competency in at least one of the following areas:
- Deep knowledge and experience with welding and metal fabrication
- Electronics prototyping
- You must be eligible to work in the US
What Else You Need to Know
The starting cash range for this role is $28 - $38 / hour. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.
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