Job Description

Who we're looking for
We are seeking an energetic, motivated team player to join our Sales team as an Inbound Sales Development Representative (SDR). SDRs are responsible for calling and qualifying leads. Ideal candidates should be self-starters with proven track records of success in their professional and personal or collegiate lives. They should be excited about SaaS, sales, and have interest in joining a fast-paced tech organization.

What you'll be doing

• Promptly follow up on leads who’ve expressed interest in Zendesk (trial, demo, contact form leads)

• Complete qualification calls to identify prospect needs

• Create opportunities in Salesforce and schedule quality meetings with Account Executives

• Focus on building a great team environment for a fun and energetic atmosphere

• Achieve and exceed weekly/monthly metrics and quota (calls, meetings, opportunities, etc)
  

What you bring to the role

• Active listener with the ability to gather customer requirements and connect them to the Zendesk solution

• Ability to multi-task, prioritize, and manage time effectively

• Excellent verbal and written communications skills

• Willingness and desire to work in a fast-paced and high growth environment with lots of change

• Passion for sales and technology and eagerness to learn

• Goal-oriented team player
  

Preferred Qualifications

• Native French

• Proficient in English

• Passion to kick-start or continue a career in consultative sales

• Experience in Sales is a bonus but not essential if you have a Bachelor’s or Master’s degree

• Business experience (SaaS sales preferred / business internship) and examples of being customer centric and curious

• A “Can Do” / “Winner” attitude, with a hunger and ‘self-starter’ commitment to overachieve and succeed.

• The work is hybrid: 3 days a week at our Lisbon office and 2 days it can be remote

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.