Locations
Berlin, Germany · Helsinki, Finland · Tampere, Finland · Berlin, Germany · helsinki, finland · Salomonkatu Helsinki, Finland · Helsinki, Finland
industry
Data and Analytics · Finance · Information Technology · Sales and Marketing · Software
Size
201-1000 employees
Stage
Other
founded in
2017
Ultimate is a customer support automation platform that leverages generative AI to automate over 80% of support requests across various digital channels. Recently acquired by Zendesk, Ultimate offers products like Ultimate GPT and ticket automation, enabling companies to enhance customer experience (CX) and operational efficiency. With a strong focus on integration and customization, Ultimate serves leading brands in industries such as eCommerce, financial services, and telecommunications, positioning itself as a key player in the AI-driven customer service market.
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