Our dynamic VP of Revenue Operations, Jason van Ravenswaay, is building a high-impact Revenue Operations team! We are seeking a strategic leader to manage our Revenue Operations planning and insights function. You will oversee one to two functional analysts—one dedicated to Sales and the other to Customer Success. Join us to make an impact on our growth and unleash the full potential of our Sales Representatives and Customer Success Managers. You will be playing a pivotal role as a key business partner to the revenue team by discovering meaningful insights and implementing strategies that produce tangible outcomes and drive the top line.

At Top Hat, we harness technology to transform classrooms and empower millions of students across North America. If you’re excited to contribute to this meaningful mission and make a tangible impact, we’d love to have you on board!

As a Revenue Operations Manager, you will:

• Run the Planning and Insights function: Oversee and mentor two analysts, providing guidance and support in their roles as high-value business partners.

• Lead strategic planning: Develop and implement bottom-up revenue planning models, collaborating with Revenue VPs and key Finance stakeholders to shape the company’s growth strategies.

• Unlock data-driven insights: Collaborate with Sales and Customer Success teams to identify opportunities for improvement and efficiency through the lens of data-driven decision-making.

• Deliver impactful reporting: Create, maintain, and present comprehensive reports and dashboards that provide visibility into key performance indicators for company leadership and board meetings.

• Champion data integrity: Advocate for data requirements to support revenue planning and compensation operations, working closely with the Salesforce Support team and Data and Systems teams.

• Oversee reporting cycles: Manage the monthly and quarterly reporting cycles, ensuring data accuracy and insightful analysis for leadership review.

• Foster collaboration: Facilitate cross-departmental collaboration, ensuring that insights from Sales and Customer Success are integrated into broader revenue strategies.

• Drive continuous improvement: Identify and implement initiatives to enhance the efficiency and effectiveness of the planning and insights function.

You have:

• A bachelor’s degree or equivalent from an accredited college or university.

• 4-6 years of experience in Revenue Operations, Business Analytics, or a related field.

• Strong background in financial reporting, data analytics, and revenue forecasting.

• Proven experience in managing analytics teams and developing strategic insights.

• A passion for leveraging data to influence business decisions and performance improvement.

• Advanced proficiency in MS Excel/Google Sheets, with experience in data visualization tools (e.g., Tableau, CRMA).

• Familiarity with SQL and Salesforce reporting.

• Strong problem-solving, analytical, and project management skills.

• Excellent interpersonal skills and the ability to communicate complex ideas across departments effectively.

Bonus points if you have:

• Experience with other CRM and analytical tools.

• Deep expertise in revenue forecasting methodologies.

• Experience in the education technology sector.

Competencies:

• Strong communication and customer engagement skills.

• Ability to collaborate and influence cross-functional teams.

• Detail-oriented with a focus on actionable insights.

• Curiosity to dive deeper into a problem at hand.

• Ability to thrive in uncertainty

• Commitment to continuous improvement and operational excellence.

• Grit and resilience in a fast-paced, dynamic environment.

Join our Revenue Operations team to drive meaningful changes and contribute to our mission of enriching education through innovative technology!

Why team members love working at Top Hat:

• A noble mission that creates meaningful, fulfilling work

• A team that cares deeply for customers and for each other

• Competitive stock options program that encourages our team to act like owners

• Professional learning and development for all role levels

• An awesome and welcoming Toronto HQ

• Competitive health benefits that start on day one

• A management team focused on performance, growth, engagement and connection

• Our winning strategy and market potential

• Innovative PTO policy with lots of time and space for self-care

• Passionate customers that believe in us—and what we do

• A chance to work with new tech like generative AI - and see the customer impact first-hand in weeks (not years)

• Through our Top Hat Field Trip, every Top Hatter has the chance to visit a campus to see and feel the impact we're making in class with instructors and students