About Stainless

Stainless is a fast-growing tech startup building the future of APIs. Our customers include industry leaders like OpenAI, Anthropic, and Cloudflare.

We have raised over $35 million from a16z, Sequoia, and other great investors.

We are currently 15-20 people based primarily in NYC (just west of SoHo) and looking to grow to ~70 in NYC over the next 3 years.

Role

We’re hiring a high-slope business generalist to support our growth and drive operational excellence

You will work closely with the CEO as a thought partner and generalist member of the leadership team, taking the lead on special projects and performing a wide variety of roles before we’ve hired for them (e.g., growth, marketing, customer success, product management).

This role reports to the CEO and is onsite at our office in Manhattan.

Responsibilities

Day-to-day you will:

• Drive operational excellence and scalability by designing and implementing cross-functional processes that optimize resource allocation and enhance organizational efficiency

• Conduct data-driven customer segmentation, pricing analysis, and targeted marketing strategies to support revenue growth objectives

• Manage and integrate key GTM tools (HubSpot, Google Analytics, Clay/Apollo) to generate comprehensive analytics and actionable business insights

• Create detailed performance reporting that enables informed decision-making across sales, marketing, and customer success teams

• Collaborate with marketing to craft compelling messaging that clearly communicates the company's unique value proposition

• Manage complex customer projects with a commitment to exceptional delivery and customer satisfaction

• Support customer usage and retention by building out customer enablement and success

Profile

You may be a good fit for this role if you:

• Are exceptionally organized and comfortable juggling many projects at once

• Excel at structured communication and thinking

• Are highlight analytics and data driven

• Enjoy getting your hands dirty as much as you enjoy strategy

• Have insane hustle and a strong bias to action

• Hold yourself to impeccably high standards

• Are a future and/or former founder

• Have enough technical skill to write basic Python scripts, or equivalent

Benefits

• We offer competitive salary and generous equity grants.

• Great healthcare coverage options (e.g., fully covered platinum plans).

• Paid commuter benefits & similar.

• Paid team lunch during workdays.

• Flexible PTO plus 2 weeks of companywide vacation a year.