People Analytics Lead
Plaid
People & HR, Data Science
United States
Posted on Nov 6, 2024
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s People Analytics Team is focused on leveraging data to uncover insights to make Plaid the best place to work. We do so by using reporting, analytics, & people focused solutions to support our business, enable growth, and help employees to be successful.
This role will be responsible for leading the People Analytics function. You will drive impact by playing a central role in the People Team’s highest priority projects that span across the employee lifecycle. You will have the opportunity to continue to mature the function to make People data more accessible and actionable. As Lead, you will play a leadership role across the People Team and work closely with partners and stakeholders across company leadership.
The People Analytics team is a critical component of our broader People Team and is responsible for supporting the highest priority projects and driving those forward through research, analytics, and reporting.
Responsibilities
- Deliver data analysis and support for key People initiatives, including performance evaluations, promotions, employee surveys, talent reviews, and special projects
- Create and manage foundational data products that analyze People data to identify patterns, trends, and correlations that inform strategic decision-making and drive operational efficiency
- Develop and deploy machine learning models to predict future trends and outcomes across People functions
- Serve as a trusted advisor to the People Team with self-service data capabilities, enabling them to access and analyze data independently
- Partner in building and maintaining scalable data pipelines and datasets that support cross-functional analytics and strategic decision-making
Qualifications
- 10+ yrs in a People Analytics with at least 5+ years in a leadership role focused on growing and leading People Analytics teams
- Strength in influencing senior stakeholders and creating narratives through data analytics, insights, and research
- Expertise in SQL, Python, R, or other similar programming languages
- Fluent with reporting tools such as Mode/Looker/Tableau
- Proven ability to scale data reports and experience working with large and complex datasets
- Strong communication skills and ability to partner cross-functionally
- Commitment to a high level of ownership, confidentiality, and detail
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
