• Develop and maintain technical documentation for Observo AI’s products, including user manuals, API documentation, and troubleshooting guides.
• Collaborate with engineers, product managers, and subject matter experts to gather information and ensure accurate and thorough documentation.
• Translate complex technical concepts into clear and concise documentation for both technical and non-technical audiences.
• Create and update technical content that aligns with new product features, updates, and customer feedback.
• Ensure all documentation follows consistent style guidelines and standards to maintain quality and clarity.
• Continuously improve documentation based on user feedback and evolving product functionality.
• Assist in the development of internal knowledge bases and training materials for the customer support team.

• 2+ years of experience as a Technical Writer, preferably in the software or technology industry.
• Strong ability to translate complex technical information into clear, concise, and user-friendly documentation.
• Familiarity with API documentation, cloud-based software, and SaaS platforms.
• Excellent written and verbal communication skills.
• Experience working with documentation tools such as Confluence, Markdown, or similar platforms.
• Strong attention to detail and ability to meet deadlines.
• Ability to work independently in a remote environment, while collaborating effectively with global teams.

• Experience writing for audiences in the security, observability, or cloud infrastructure domains.
• Familiarity with version control systems such as GitHub or GitLab.
• Bachelor’s degree in English, Technical Writing, Computer Science, or a related field.

• Competitive salary and benefits package
• Opportunities for career growth and advancement
• A collaborative and innovative work environment
• Competitive stock option package
• Flexibility with remote work options

If you’re a skilled Technical Writer passionate about creating clear, accurate, and user-friendly documentation, we’d love to hear from you! Please submit your resume and a writing sample to careers@observo.ai.