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Senior Sales Engineer

Observo.ai

Observo.ai

Sales & Business Development
Canada · United States · Remote
Posted on Feb 24, 2025
Key Responsibilities
  • Collaborate with the sales team to identify and qualify sales opportunities by understanding customer requirements and pain points.
  • Lead technical discussions, product demonstrations, and proof-of-concept (POC) initiatives to showcase Observo AI’s capabilities.
  • Serve as a subject matter expert on Security, Observability, SIEM, and Application Performance Management tools, translating complex technical concepts into accessible, value-driven insights for clients.
  • Act as a trusted advisor to prospective customers, helping them design and implement solutions that meet their unique needs.
  • Develop and deliver compelling technical presentations and solution architectures tailored to specific customer use cases.
  • Assist with RFP/RFI responses, ensuring alignment with customer requirements and demonstrating a clear understanding of their technical needs.
  • Help create content Blogs, Use case studies, videos.
  • Provide ongoing feedback to the product and engineering teams to enhance our offerings based on customer and market demands.
  • Mentor and guide junior team members, sharing best practices and promoting a culture of technical excellence.
Qualifications
  • 5+ years of experience in sales engineering, preferably with a focus on Security, Observability, SIEM, or Application Performance Management tools.
  • In-depth knowledge of industry-leading tools and platforms in security and observability, with experience in solutions such as [Splunk, Datadog, New Relic, Cribl, etc.].
  • Excellent communication and presentation skills with a proven track record of translating complex technical information to both technical and non-technical audiences.
  • Strong problem-solving skills and the ability to creatively address customer challenges.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Self-motivated and ambitious, with a passion for driving customer success.
Preferred Qualifications
  • Certifications in relevant technologies (e.g., Certified Information Systems Security Professional - CISSP, AWS Certified Solutions Architect).
  • Experience in working with cloud platforms such as AWS, Azure, or Google Cloud.
  • Bachelor’s degree in Computer Science, Engineering, or a related field.
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • A collaborative and innovative work environment
  • Competitive stock option package
  • Flexibility with remote work options
How to Apply

If you are a results-driven sales engineer with a passion for security and observability, we’d love to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you’re a great fit for this role at careers@observo.ai.