Senior Sales Engineer
Observo.ai
Sales & Business Development
Canada · United States · Remote
Posted on Feb 24, 2025
Key Responsibilities
- Collaborate with the sales team to identify and qualify sales opportunities by understanding customer requirements and pain points.
- Lead technical discussions, product demonstrations, and proof-of-concept (POC) initiatives to showcase Observo AI’s capabilities.
- Serve as a subject matter expert on Security, Observability, SIEM, and Application Performance Management tools, translating complex technical concepts into accessible, value-driven insights for clients.
- Act as a trusted advisor to prospective customers, helping them design and implement solutions that meet their unique needs.
- Develop and deliver compelling technical presentations and solution architectures tailored to specific customer use cases.
- Assist with RFP/RFI responses, ensuring alignment with customer requirements and demonstrating a clear understanding of their technical needs.
- Help create content Blogs, Use case studies, videos.
- Provide ongoing feedback to the product and engineering teams to enhance our offerings based on customer and market demands.
- Mentor and guide junior team members, sharing best practices and promoting a culture of technical excellence.
Qualifications
- 5+ years of experience in sales engineering, preferably with a focus on Security, Observability, SIEM, or Application Performance Management tools.
- In-depth knowledge of industry-leading tools and platforms in security and observability, with experience in solutions such as [Splunk, Datadog, New Relic, Cribl, etc.].
- Excellent communication and presentation skills with a proven track record of translating complex technical information to both technical and non-technical audiences.
- Strong problem-solving skills and the ability to creatively address customer challenges.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Self-motivated and ambitious, with a passion for driving customer success.
Preferred Qualifications
- Certifications in relevant technologies (e.g., Certified Information Systems Security Professional - CISSP, AWS Certified Solutions Architect).
- Experience in working with cloud platforms such as AWS, Azure, or Google Cloud.
- Bachelor’s degree in Computer Science, Engineering, or a related field.
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and advancement
- A collaborative and innovative work environment
- Competitive stock option package
- Flexibility with remote work options
How to Apply
If you are a results-driven sales engineer with a passion for security and observability, we’d love to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you’re a great fit for this role at careers@observo.ai.