• Develop and maintain strong, long-lasting relationships with key stakeholders in assigned accounts.
• Drive revenue growth by identifying new opportunities and expanding existing relationships.
• Serve as the primary point of contact for customers, ensuring they receive a world-class experience.
• Collaborate with the internal sales, engineering, and product teams to align customer needs with Observo AI’s offerings.
• Understand customer objectives and develop strategic account plans to achieve both customer success and business goals.
• Negotiate contracts and close agreements to maximize customer ROI and revenue.
• Provide insights on market trends and customer feedback to inform product development and strategy.

• 5+ years of experience in account management, with at least 2 years representing a SaaS based solution.
• Proven experience in managing large enterprise accounts, particularly in the security, observability, security, or performance management sectors.
• Background in working for a startup and navigating the unique challenges and opportunities in a fast-paced environment.
• Strong understanding of AI-driven technologies, cybersecurity, cloud resilience, or related fields.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to thrive in a dynamic, rapidly evolving environment.
• Self-motivated, detail-oriented, and able to work both independently and in a team setting.

• Experience with SaaS solutions and enterprise software sales.
• Understanding of Security Information and Event Management (SIEM) tools, cloud services, or incident response technologies.
• Technical background or the ability to understand and discuss complex technical solutions with clients.

• Competitive salary and benefits package
• Opportunities for career growth and advancement
• A collaborative and innovative work environment
• Competitive stock option package
• Flexibility with remote work options

If you are a results-driven sales professional with a passion for security and observability, we’d love to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you’re a great fit for this role at careers@observo.ai.