About Maze

Maze is a Series B-funded startup building the future of product research for modern teams. We're backed by some of the world's best funds, have an extensive advisory network, and are a fully remote team working across 35+ countries.

Maze is the user research platform that empowers any company to build the right products faster, by making user insights available at the speed of product development.

We believe that companies that win are incorporating user insights at every stage of product development, where the organization is empowered to conduct research no matter what their maturity, and that Research can focus on high-value questions with the greatest impact.

Built for ease of use, Maze allows researchers, designers, and product managers to collect and share user insights when needed most, putting them at the center of every decision.

With Maze, companies can recruit the right participants effortlessly, conduct research autonomously, and analyze user insights that drive actual decisions.

WHAT YOU WILL DO

• Optimize our end-to-send website performance: Continuously improve our web experiences by tracking performance metrics, identifying opportunities for improvement, and implementing data-driven strategies

• Project management - Build and manage a process to partner with cross-functional stakeholders on website development and updates, and ongoing performance readouts.

• Enhance User Journeys: Collaborate with cross-functional teams to create seamless and engaging user journeys that drive conversion and engagement.

• Manage CMS: Oversee the usage of CMS to manage our website, provide ongoing documentation.

• Innovate Website Improvements and Campaigns: Stay up-to-date with industry trends and best practices to ensure website campaigns are innovative, effective, and aligned with overall marketing strategies.

• Technical Oversight: Handle the technical aspects of the website, including managing Google Analytics and Google Tag Manager for ad-hoc reporting, investigations, and tracking setups

• Cross-Functional Collaboration: Work closely with marketing stakeholders such as integrated marketing, product marketing, UX, Creative, SEO, and Demand Generation to build and optimize web experiences and user journeys.

• Data Analysis: Investigate user journey data to identify opportunities for improvement and report insights and recommendations to cross-functional stakeholders.

• SEO: Collaborate with your SEO counterpart to develop and implement an effective SEO strategy. This partnership will focus on optimizing the website to improve organic search rankings and drive traffic, ensuring the site is fully optimized and performing at its best.

• Content Management: Oversee the creation, updating, and organization of website content to ensure it is engaging, accurate, and optimized for search engines.

• Vendor Management: Manage relationships with external vendors and agencies for website development, hosting, and other related services.

• Stay Updated: Keep abreast of industry trends and best practices to ensure innovative and effective website campaigns.

WHAT WE ARE LOOKING FOR

• Experience: 5+ years in website marketing or relevant roles with a passion for creating world class customer experiences.

• Strategic Execution: Proven track record of aligning website strategies with marketing objectives and driving measurable success and pipeline impact.

• Technical Skills: Proficiency in web analytics (Google Analytics), A/B testing, multivariate testing tools, and content management systems (experience with DatoCMS is a plus). Experience with marketing automation platforms such as HubSpot, Marketo, or Pardot.

• Communication: Excellent ability to communicate technical details to non-technical audiences.

• Team Player: Ability to collaborate with various experts across the organization and influence peers and leaders.

• Creative Thinker: Big thinker who can develop innovative ideas to drive success

• B2B Marketing: Strong background in B2B marketing strategies.

• Analytical Mindset: Ability to translate data into actionable insights and drive results through optimization and experimentation.

• Self-Starter: Independent, proactive, and capable of taking ownership of projects. Self-managed individual with a positive and collaborative attitude.

• Superb customer-facing communication skills and a customer-first mentality.

• Comfortable working in a fully remote environment.

• Ability to thrive in a fast-paced, dynamic environment.

Inclusivity and Pay

At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture.

Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package.

We typically target the low - mid point of the salary range to allow room for growth within the role. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations.

Why Maze is unique

• Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze.

• Category: Maze is the user research platform that makes products work for people. Maze empowers any company to build the right products faster by making user insights available at the speed of product development. Built for ease of use, Maze allows researchers, designers, and product managers to collect and share user insights when needed most, putting them at the center of every decision. .

• Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions

Benefits

• Health insurance with international coverage, vision, and dental: 100% of the team member premium paid

  • For some locations, coverage options vary, please see our benefits pages for more information

• Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources

• Life and Disability Insurance, 100% of the team member premium paid

• Flexible time off

• Meaningful equity

• Company retreats, fully paid for by Maze

• New MacBook (laptop), paid for by Maze

• Paid Family leave: 16 weeks for birth or adoptive parents

• $500/month to be used for dependent health insurance coverage

  • If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever!

• $1,500 remote work setup fund to ensure you can set up a productive work space

• Flexible work schedule where you manage your own working hours

• Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more

• Virtual social engagements randomly throughout the year

• SWAG, we have some really cool swag

• Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more

Check out all of our a-maze-ing benefits here.

Outreach Notice

We understand you might be excited about the job you’re applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.