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Lifecycle Manager

Maze

Maze

United States · Remote
Posted on Tuesday, January 9, 2024

About Maze

Maze is a Series B-funded startup building the future of product research for modern teams. We're backed by some of the world's best funds and have an extensive advisory network.

We're on a mission to empower modern teams to build better user experiences by testing and learning rapidly with real users. To do this, we've partnered with the world's biggest design tools, including Adobe XD, Figma, InVision, Sketch, and Marvel. We power over 60,000 brands globally, including IBM, Logitech, Pipedrive, Uber, Greenpeace, and Braze.

We're a fully remote team working across 35+ countries. You'll be joining a passionate team whose resumes include Canva, Figma, GitLab, Google, InVision, Typeform and Zendesk.

WHAT YOU WILL DO

  • Oversee and prioritize immediate tasks due to the imminent departure of the current manager, ensuring their seamless continuation and timely completion.

  • Support current Iterable instance: Assist in navigating and optimizing our current Iterable instance to streamline project prioritization and enhance project delivery efficiency.

  • Collaborate with cross-functional teams to align project timelines, ensuring effective communication and timely delivery of milestones to optimize the database.

  • Develop and execute strategies for lifecycle marketing campaigns, focusing on enhancing engagement and net new opportunities.

WHAT WE ARE LOOKING FOR

  • Minimum 5+ years of demonstrated expertise in SaaS B2B communications, showcasing a deep understanding of industry-specific nuances and best practices.

  • Develop and maintain robust strategies for existing and forthcoming lead nurturing programs, ensuring their effectiveness and alignment with business goals.

  • Aid in successfully rolling out product updates and announcements orchestrating marketing lifecycle flows to maximize their impact and reach.

  • Global Asynchronous Communication: Facilitate effective communication within a global team, emphasizing asynchronous methods. Availability from 7AM PST-10AM PST for stakeholder meetings is essential.

  • CRM Expertise: Proficiency in Iterable is preferred, but overall knowledge of managing and optimizing current workflows in marketing CRM is acceptable. Experience with SFDC (Salesforce) and Outreach is advantageous to enhance overall CRM functionality.

Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package.

Your salary is dependent upon many factors, including years of experience, expertise, etc. Don’t let the typical compensation range for this role stop you from applying; during your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations.

Thoughts to share about how Maze communicates compensation? We’re open to hearing your insights and feedback.

At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture.

Why Maze is unique

  • Early-stage startup: You will join an early-stage startup with less than 200 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze.

  • Category: We're on a mission to democratize user testing and are truly excited about defining a new space where anyone can test and learn rapidly.

  • Product-market Fit: We already have a strong product-market fit for product designers and a NPS of 60, and we're excited to build on top of this to reach PMF for our new user segments.

  • 5x Growth: We're a fast-growing startup and we have big goals! You will have the opportunity to impact Maze's growth and help us achieve the next milestone in our journey.

Benefits

  • Health insurance with international coverage, vision, and dental: 100% of the team member premium paid

    • For some locations, coverage options vary, please see our benefits pages for more information

  • Dental insurance, 100% of the team member premium paid

    • For US team members this includes orthodontics

  • Free access to proper mental health care, unlimited virtual therapy sessions (with a human)

  • Life and Disability Insurance, 100% of the team member premium paid

  • Unlimited, flexible time off

  • Meaningful equity

  • Company retreats, fully paid for by Maze

  • New MacBook (laptop), paid for by Maze

  • Paid Family leave: 16 weeks for birth or adoptive parents

  • $500/month in benefits to be used at your discretion, get the benefits that matter to you with our flexible a-maze-ing benefits

  • $1,500 remote work setup fund to ensure you can set up a productive work space

  • Flexible work schedule where you manage your own working hours

  • Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more

  • Virtual social engagements randomly throughout the year and gaming sessions every other Thursday

  • SWAG, we have some really cool swag

  • Open, transparent culture that includes virtual: lunch-and-learns, coffee chats, quarterly all-hands meetings, and more

Check out all of our a-maze-ing benefits here.