Salesforce Configuration Specialist
Komodo Health
We Breathe Life Into Data
At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease.
As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.
The Opportunity at Komodo Health
This role performs configuration tasks to meet Komodo Health customer requirements, working closely with the Solution Architect. They are the experts on configuration and collaborate with the project team and our clients.
This person is part of the Configuration Team, working closely with the Solution Architects to design and build out the configuration creatively and efficiently to meet the requirements. They will also work closely with the Business Analyst during the test writing phase and with the testing team during test execution to provide expertise and guidance.
Looking back on your first 12 months at Komodo Health, you will have…
- Lead and/or contribute to the configuration of solutions for multiple customer projects, both small and large, delivering on customer requirements and enhancing customer satisfaction.
- Participate in client-facing design reviews, working sessions, and training to demo and illustrate solutions.
- Collaborate with other project team members to gain efficiencies and help implement best practices for project delivery and knowledge transfer.
You will accomplish these outcomes through the following responsibilities…
- Design and configure appropriate solutions given the clients’ requirements (40%)
- Document and implement configuration changes and data-mapping requirements (10%)
- Review requirements and ensure solutions meet the requirements (10%)
- Configure client-facing solutions, including structural and functional applications, troubleshooting errors, manipulating data, and transformations, all the while utilizing new and familiar tools throughout (20%)
- Support and participate in client presentations and design reviews to build strong working relationships with clients and analyze feedback to ensure alignment (10%)
- Participate in client training and other implementation initiatives as a part of overall project deliverables (10%)
What you bring to Komodo Health:
- Experience configuring and solutioning on the Salesforce platforms with exposure to end-to-end project implementation lifecycles
- Ability to effectively design scalable solutions to meet client business needs and perform system configuration
- Experience working in a collaborative project team environment
- Experience authoring requirements, writing design documentation, and other related project and system documentation
- Demonstrated analytical skills, problem-solving, and experience across the complete lifecycle of complex enterprise projects, from pre-sales, requirements gathering, design and build, review and refine, validation, and deploy
- Goal-oriented with a superior work ethic while being self-motivated
Additional skills and experience we’d prioritize (nice to have)…
- Salesforce Certification and consulting experience a plus
- Life Sciences experience, particularly Pharmaceutical is a plus
Where You’ll Work
Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options.
What We Offer
Positions may be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors.
Equal Opportunity Statement
Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
