hero

Join the Family

Felicis portfolio companies are growing their teams in the U.S. and beyond.
190
companies
2,348
Jobs

Associate Product Manager

Hearsay Systems

Hearsay Systems

Product
Budapest, Hungary
Posted on Wednesday, May 8, 2024
What are you looking for in your next company? An open, collaborative, and friendly culture? An opportunity to support a growing product line and see the impact of your work first-hand? A place to develop your skills, collaborate with cross-functional teams, and spearhead new features to market? If you’re ready to join a fast-paced, market-focused product team, we have some great things to talk about.
We’re looking for an Associate Product Manager to join our team who is eager to help navigate market needs and deliver valuable solutions to our customers.
When you join our team, you’ll have the opportunity to collaborate with every aspect of the business. From designers, product managers, and software engineers to sales, customer support, and clients - you’ll have the opportunity to engage and work with a multitude of teams as you help build the future of Hearsay. Your role will be to help solve for how our customers communicate and engage with clients to build stronger relationships and grow their business.
About Hearsay Social
More than 225,000 financial services professionals at the world’s most successful firms rely on Hearsay Social to attract prospects, retain clients, and grow their business. We make it easy to nurture clients and prospects with personalized content—and to connect 1-to-1 in the moments that matter. Hearsay Social is purpose-built to:Demonstrate individual personality and specializationBuild credibility through profiles, content, and messagingActivate and encourage 1-to-1 engagementDeploy at scale, with programs in the tens of thousands
Built for the enterprise, Hearsay Social includes robust compliance and supervision functionality, seamless integration with critical applications like CRM, and data and analytics to demonstrate program ROI.
The Hearsay Social team is a multidisciplinary group of developers, designers, and product managers spread across five scrum teams.
About Hearsay Systems
Founded in 2009, Hearsay Systems is reinventing the human-client experience in financial services. The Hearsay Client Engagement Platform empowers over 200,000 advisors and agents to authentically and intelligently grow business relationships by proactively guiding and capturing the last mile of digital communications. The world’s leading financial firms—including Allstate, New York Life, Morgan Stanley, and Charles Schwab—rely on Hearsay’s SaaS platform to scale their reach, optimize sales engagements, and deliver exceptional client service in a consistent and compliant manner.
We are a tight-knit and dedicated team that passionately believes in our products, our people, and our culture. Our products help advisors and agents scale personalized customer engagements across social media (Facebook, LinkedIn, Twitter, Instagram), websites, text, and voice.
Headquartered in San Francisco, Hearsay has a globally distributed team with members in San Francisco, Salt Lake City, Seattle, New York, Toronto, London, Budapest, Mexico City, and Manila and is backed by Sequoia Capital, NewView Capital, and Salesforce Ventures.

About the role (responsibilities):

  • 1-2 years of experience in a product management and/or emerging product owner role.
  • Work collaboratively with senior product management to help create product priorities and roadmaps for Hearsay Social.
  • Help define product requirements and manage these requirements from ideation to roadmap to launch.
  • Leverage product lifecycle management skills to help organize and prioritize work, collaborating with Engineering and Design in a scrum team model.
  • Participate in Agile ceremonies to help scrum teams achieve the set Sprint goals by prioritizing work and identifying dependencies.
  • Work cross-functionally with other Product, Design and Engineering teams and key stakeholders to identify dependencies and synergies.
  • Own the product metrics for Hearsay Social initiatives and features, monitoring key indicators to determine product health, usage, and impact for our users and Hearsay’s business.
  • Support the creation of product documentation and training materials to support product launches and updates

About you (skills and requirements):

  • Developing skills to drive outcomes as a Product Manager.
  • Developing experience in product lifecycle management, familiarity with the Agile framework and Design Thinking methodologies.
  • Demonstrated experience in incorporating feature requests into product roadmaps, grooming and prioritizing a backlog, developing user stories and defining acceptance criteria.
  • Ability to work collaboratively with Engineering and Design in a “three in the box” model.
  • Developing skills in lean development, and Scrum practices and rituals.
  • Successful in interfacing with Go-To-Market teams and key stakeholders and helping management get to the crux of business problems to be solved.
  • Ability to work under pressure, meet deadlines, and handle multiple projects simultaneously.
  • Experience in engaging with customers and being a part product discovery sessions with outside stakeholders.
  • Understanding the importance of delighting the user and helping deliver tangible and measurable ROI to the buyer.
  • Strong organizational and communication skills.

It is a plus if you have:

  • Working experience with Design Thinking and/or Lean Product Development
  • Experience working with Social Media and/or Customer Engagement platforms
  • Experience bringing commercial SaaS products to market
Our commitment to diversity and inclusion: Hearsay values and welcomes diversity in all forms. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We encourage all qualified individuals to apply. If you need assistance, or a reasonable accommodation during the application and interview process, please contact us at: accommodations@hearsaycorp.com.