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QA Engineer, Mobile

Hearsay Systems

Hearsay Systems

Quality Assurance
Mexico City, Mexico
Posted on Tuesday, August 1, 2023
Hearsay is building our team in Mexico City and we are looking to hire a Quality Assurance (QA) Engineer to join our Mobile Engineering organization.
At Hearsay, we're passionate about creating exceptional mobile experiences. Our Mobile team is a close-knit group of iOS Engineers, Android Engineers, a designer, a product manager, and a QA Engineer who collaborate closely on a daily basis. We're looking for a proactive QA Engineer with hands-on experience in testing mobile applications to join our team and help elevate the quality of our iOS and Android apps. This is a distributed team, and collaborating comfortably in a remote environment is critical.
At Hearsay, we are true believers in the power of having engineers be capable of, accountable for, and enthusiastic about owning their services from development through production, delivering value in small increments that add up to a big deal. Doing this at scale is where you come in: providing guidance, and expertise, and performing the “hands-on” projects and tasks that drive outstanding customer experience while also improving the day-to-day work of our software developers.
Regarding Hybrid Work: We provide a lot of flexibility for working in a way that keeps our employees productive. We have a great office in Mexico City that is available for those that want to work from there, or else with the company provided laptop it’s possible to work from anywhere. All we ask in return is being available to work from the office on the infrequent occasions where we have team meetings or out of town visitors, which can be as little as 2-3 days/month.
About Hearsay Systems
Founded in 2009, Hearsay Systems is the trusted global leader in digital client engagement for financial services. Our Client Engagement Platform empowers over 225,000 advisors and agents to proactively guide and capture the last mile of digital communications in a compliant manner. The world’s leading financial firms—including BlackRock, Charles Schwab, Morgan Stanley and New York Life—rely on Hearsay’s compliance-driven platform to scale their reach, optimize sales engagements, grow their business and deliver exceptional client service.
We are a tight-knit and dedicated team that passionately believes in our products, our people, and our culture. Our products help advisors and agents compliantly scale personalized customer engagements across social media (Facebook, LinkedIn, Twitter, Instagram), websites, text, and voice.
Hearsay is headquartered in San Francisco, with globally distributed teams throughout North America, Europe and Asia. Hearsay is backed by Sequoia Capital, NewView Capital, and Salesforce Ventures.

About the role:

  • Being an integral part of the entire engineering process, from requirements review to product feature launch and future iterations
  • Assisting in the creation of mobile iOS or Android UI regression test automation in collaboration with Mobile engineers
  • Creating and maintaining test suites for new features
  • Conducting manual functional and regression testing on native mobile apps and analyzing the results
  • Contributing to the development of API test automation
  • Collaborating with iOS/Android engineers, design engineers, product managers, and other QA engineers on a daily basis
  • Working closely with our in-house Mobile QA Engineer to establish processes and test automation that enhance the product's quality and the team's performance in the long run
  • Opportunities to travel a few times a year to meet with coworkers in various locations in North America

About you:

  • 2+ years of mobile testing experience, with hands-on manual and test automation experience
  • Strong communication and collaboration skills, as you will actively participate in sharing progress along the way
  • Proficiency in working within a Scrum team
  • A proven track record in testing native iOS/Android applications
  • A foundational understanding of client-server architecture concepts
  • Knowledge of using tools like Charles (or similar) for network traffic analysis
  • Experience with API testing tools such as Postman, as well as building and maintaining end-to-end API tests
  • Expertise in using XCUITest and/or Espresso for building mobile test automation

What your typical day might look like:

  • Start your day by saying good morning on Slack and sharing your Wordle score for the day
  • Participate in regular team ceremonies like standups, planning, grooming, design review, etc.
  • Check your Kanban board tasks and focus on manually testing 'ready for QA' Jira tickets
  • Dive into filling out a test plan for an upcoming or existing feature, engaging in conversations with iOS and Android engineers via Slack to ensure alignment
  • Keep an eye out for any regressions or crashes that may occur and suggest automated tests to prevent them from happening again. Collaborate with the Engineering team to ensure comprehensive coverage of these areas
Our commitment to diversity and inclusion: Hearsay values and welcomes diversity in all forms. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We encourage all qualified individuals to apply. If you need assistance, or a reasonable accommodation during the application and interview process, please contact us at: