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Associate Director, Commercial Operations

Ginkgo Bioworks

Ginkgo Bioworks

Boston, MA, USA
Posted on Wednesday, May 24, 2023
Our mission is to make biology easier to engineer. Ginkgo is constructing, editing, and redesigning the living world in order to answer the globe’s growing challenges in health, energy, food, materials, and more. Our bioengineers make use of an in-house automated foundry for designing and building new organisms. Today, our foundry is developing over 40 different organisms to make different products across multiple industries.


  • Position will design, launch and sustain systematic processes that are critical to commercial success at Ginkgo, which may include: launching new cell programs, identifying capacity and demand shortfalls across foundry services, running SOP processes, driving operational efficiencies, generating near term demand in coordination with Alliance Managers, and enabling rapid and effective prioritization
  • Work collaboratively across Ginkgo to define processes and manage their ongoing operations
  • Support scientific Foundry team leads to determine operational efficiency opportunities and propose solutions
  • Provide recommendations to Commercial and overall Ginkgo leadership on our ongoing Operations approaches and strategies
  • Run bespoke and high impact prioritization and problem-solving sprints
  • Develop internal strategies to maximize the value of Ginkgo partnerships and understand contracts, needs, and drivers of existing Ginkgo partners
  • Manage Ginkgo commercial cell engineering portfolio and customer dashboards for Ginkgo executives and Board of Directors
  • Lead business case analysis to understand opportunities to optimize allocation of spend across the portfolio
  • Help the organization deliver critical programs by enabling them to make better business decisions on the cost, schedule, performance, and risk and work internally with business, scientific Research & Development, deployment, legal, and finance team members to ensure understanding and execution of partnership objectives
  • Drive Ginkgo’s pricing strategy in collaboration with company executives across Commercial & Strategic Finance, and manage initiatives aiming at improving company’s operational and financial performance
  • Work collaboratively with key stakeholders to design new product offerings and design associated product development & launch strategies across Ginkgo’s portfolio; lead portfolio management & strategy for Ginkgo’s commercial customers
  • Mentor and manage Commercial Operations’ team members, and lead cross-functional teams.
  • Travel required up to 10% nationally. Telecommuting permitted up to 20%

Minimum Qualifications

  • Bachelor’s degree (or foreign equivalent) in Chemical Engineering, or a related engineering, science or business field plus four (4) years of post-baccalaureate work experience in the job offered or in a related field.
  • At least two (2) years of work experience in the Biotechnology field.
  • Demonstrable experience providing leadership teams with the capabilities and tools to build flexible, innovative business models that create and capture value for the organization, supported by strong commercial & operations foundation, utilizing pricing strategies (including but not limited to: value-based pricing, cost-to cost pricing, milestone based pricing) to implement processes and ensure commercial success
  • Demonstrable experience in designing, running, and improving commercial & supply chain strategies within Life Sciences, and understanding of operating model design, go-to-market strategy design & execution, especially within high-growth environments serving customers in multiple industries
  • Demonstrable proficiency with Smartsheets project planning tool and Tableau data visualization, and able to guide technical teams to analyze data from disparate sources
  • Demonstrable experience running S&OP processes with a focus on Life Sciences, and understanding complex demand and capacity planning, and experience with integrated business planning
  • Demonstrable experience architecting enterprise, customer and operating model strategies aiming to achieve target cost structures
  • Demonstrable ability capturing business requirements, create process design documents, including Quality management, Product Launch & Transfer, Product Innovation, and implement analytical solutions using data, quality management & project management tools such as Qualio, Snowflake, Microsoft Office, Lab Information Management (LIMS), JIRA;
  • Demonstrable experience in product development, with an emphasis on launching products in global markets, and understanding of product roadmaps, pricing considerations and path to commercialization to a Company’s portfolio strategy.
  • Travel required up to 10% nationally. Telecommuting permitted up to 20%.
Please reference Job number 21153.82 in your application
To learn more about Ginkgo, check out some recent press:
We also feel that it’s important to point out the obvious here – there’s a serious lack of diversity in our industry, and that needs to change. Our goal is to help drive that change. Ginkgo is deeply committed to diversity, equity, and inclusion in all of its practices, especially when it comes to growing our team. Our culture promotes inclusion and embraces how rewarding it is to work with people from all walks of life.
We’re developing a powerful biological engineering platform, so we must remain mindful of the many ways our technology can – and will – impact people around the world. We care about how our platform is used, and having a diverse team to build it gives us the best chance that it’s something we’ll be proud of as it continues to grow. Therefore, it’s critical that we incorporate the diverse voices and visions of all those who play a role in the future of biology.
It is the policy of Ginkgo Bioworks to provide equal employment opportunities to all employees and employment applicants.