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Staff Technical Program Manager



IT, Sales & Business Development, Operations
Bellevue, WA, USA
Posted on Thursday, July 4, 2024

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The opportunity:

We're seeking a Staff Technical Program Manager (TPM) to join our multi-disciplinary Shipping Solutions Team. This team builds tools for customers who use Flexport’s emerging Booking Management and Order Management systems to connect with their suppliers and contractors, putting you at the center of a developing product with direct impact to the company’s business strategy. This role is perfect for someone who wants to think creatively about operator processes and logistics technology, and get to partner closely with business stakeholders on one of the company’s hallmark products. The successful candidate will be comfortable working with multiple stakeholder groups including engineering, business, and operations, and will have demonstrated success in running multi-team projects. Familiarity with the logistics industry or manufacturing is a plus, but not required.

You will:

  • Work closely with business partners, engineering, and operations teams to align on project scope, timelines, and ownership.
  • Work with engineering teams to validate technical approaches and influence architecture decisions.
  • Lead technical, cross team projects from initiation through launch and testing including evaluating results and metrics.
  • Prepare written and verbal communication and updates for stakeholders and leadership including executive-team level meetings.
  • Mitigate risks and dependencies by simplifying project implementation approaches, and enable to team to build and launch features rapidly and incrementally.
  • Ensure our products maintain a high-quality bar. We believe in anticipating issues by obsessing over metrics and applying key learnings from post-mortems to all our services.

You should have:

  • Bachelor’s degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience.
  • 7+ years of experience in technical program management.
  • Proven track record managing complex, cross-functional software projects at a large start up, or another fast-paced environment.
  • Strong technical background, with the ability to understand and contribute to discussions on architecture and design.
  • Deep understanding of software development lifecycle and agile methodologies.


Worried about not having any logistics experience?

Don’t be! Our mission is to make global commerce so easy there will be more of it. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.
The US base salary range for this position: (exclusive of bonus, equity and benefits.)
$175,000$195,000 USD

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.