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Air Planning Associate



South Korea
Posted on Thursday, June 20, 2024

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

What you’ll do:

Planning & Operations

On the export side:

  • Manage the capacity and fulfilment of Flexport’s charter flights and Blocked Space with Carriers in regions served by Flexport, ensuring we fulfill them
  • Optimize Flexport’s margin by consolidating shipments to meet booked service levels
  • Coordinate closely with the warehouse team by creating and following up on cargo build-up plans
  • Manage exceptions on day-to-day operations
  • Work closely with Global Operations, Air Procurement, Warehousing and Air Planning teams in different destinations to ensure that shipments maintain accurate (or appropriate) uplift times
  • Work with external parties such as Carrier and Partners for capacity and cargo coordination

On the import side:

  • Coordinate the clearance and the de-consolidation of all import consolidations into the region you oversee, interacting with warehouse team, trucker and squads to ensure that all shipments get delivered to the final customer as soon as possible

Continuous Improvement:

  • Contribute to build Flexport air import & export planning processes & tools

You’ll need:

  • An internal track record of success in an operational or planning role;
  • Very structured and with high level of energy;
  • Strong analytical background and full mastery of analytical tools (Excel, etc.);
  • Strategic vision and ground floor execution;
  • Excellent communication, interpersonal, and organizational skills;
  • Next-level attention to detail;
  • A mastery of email communication. You keep the inbox at zero;
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it;
  • Previous experience in Forwarder or Airline Space Control / Revenue Management / Export or Import Planning a plus.

Job roles:

Flight assignment (Book assignment)

  • Clear out bookings in mailbox, assign flight to shipments
  • Ensure that Inbox is cleaned without any unread emails & any pending actions assigned to the right team member
  • Follow-up with squads on shipment issues (CRD, docs)
  • Ensure that “Private Air Load Planning” and “Charter Shipments” sheets are updated
  • Send over commercial update email to Comm. team
  • Submit booking request to Airline (Airline booking)
  • Point of contact with Procurement, Squads, Carrier and CF CS team

Partner management

  • Coloader onboarding
  • Negotiate free-sales rates & units with co-loaders
  • Complete quotes from Partners/Co-loaders
  • Complete Flight Summary for BSA partners/Co-loaders
  • Ensure that MAWB & RCL are uploaded
  • Complete and share invoices at the end of the week (Transam, Shipco, etc)
  • Point of contact with BSA Partners/Co-loaders & Finance

Flight planning

  • Secure capacity with Airlines
  • Create (Charter+BSA) Build Plan and share to WH team
  • Create bookings with Airline / send pre-booking to Terminal
  • Send over DG Pre-alerts to Terminal
  • Work with WH team to solve planning issues (standby at WH)
  • Send over Flight summary and hand-off email to Destination
  • Point of contact with WH Team, WGA and Terminal

Ad-hoc/project based

  • Design new process & improve process
  • Airlines operations setup


At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.