Join the Family

Felicis portfolio companies are growing their teams in the U.S. and beyond.

Staff Technical Program Manager, Security and Infrastructure



IT, Other Engineering, Operations
Bellevue, WA, USA
Posted on Saturday, May 18, 2024

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The opportunity:

Flexport’s security organization is​ looking for a passionate, results oriented Technical Program Manager to drive key cross-functional security and infrastructure programs. In this role you will manage the delivery of programs with complex Business, IT, Engineering and Infrastructure dependencies in a diverse environment with multiple stakeholders and multiple resource pools, to enable various businesses, engineering and IT functions / processes throughout the company while meeting the underlying security objectives and reducing risks.

You will:

  • Lead complex security and infrastructure programs end to end and deliver outstanding results on time with high quality and customer satisfaction.
  • Collaborate with stakeholders to build project plans, manage resources, resolve interdependencies, risks, and successfully navigate headwinds and roadblocks.
  • Proactively remove obstacles by managing issue escalations and scope change.
  • Enable data-driven status reporting capabilities that prioritize system integration and automation to aggregate and provide real-time status updates.
  • Build and foster strong collaborative relationships between security, IT, engineering, and business stakeholders.
  • Analyze business and technical processes to continuously improve automation and reduce toil.
  • Manage project operational aspects, scope, change management, and track scheduled progress through the appropriate metrics to meet changing needs and requirements.
  • Communicate clearly, timely and effectively to stakeholders and management on the plans, status, critical issues and risks to the organization.
  • Leverage existing program tools and best practices, have a keen eye for tools or practices that can add value to the organization with efficiency.
  • Facilitate discussions, decision making, and conflict resolution.
  • Partner with fellow Technical Program Managers to build trust and amplify program outcomes.

You should have:

  • Strong interpersonal and communications skills, including the ability to negotiate and resolve conflicts with empathy.
  • 10+ years of results-proven program management experience in the Security and/or Infrastructure space
  • A data- and metrics-driven mindset.
  • Self-motivation and ability to work independently.
  • Demonstrated ability to apply end-to-end thinking on complex technical dependencies.
  • Track record of growth and development, including learning new technologies and applying technical knowledge to program management.
  • Demonstrated ability to navigate ambiguity and extrapolate concrete requirements, alignment, and next steps.
  • A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

Nice to Have:

  • Hands on experience in technical Security and/or infrastructure engineering.
  • Experience with Security Governance, Risk and Compliance.
  • Experience in Product Management, Architecture.


Worried about not having any logistics experience?

Don’t be! Our mission is to make global commerce so easy there will be more of it. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.
The US base salary range for this position: (exclusive of bonus, equity and benefits.)
$148,500$165,000 USD

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.