The opportunity:

As a result of our global expansion, we're looking to hire a Senior Partnerships Associate as part of our Global Partnerships Team based in Singapore handling partners in the Indian Subcontinent. This role will work in a cross-functional environment, partnering closely with not only the Partners Team and our forwarding partners, but also different teams across the company to achieve our common objectives.

You will:

• Help to build operational performance framework, process and tools to measure our Partners performance across the globe
• Drive performance management of Flexport’s freight forwarding and customs partners, leveraging global performance metrics, targets, dashboards, and reporting to drive quality and consistency of operations.
• Be a trusted advisor and coach to partners; continuously identify gaps and develop solutions focused on process standardization for both the Flexport operations team and partners.
• Identify partner training needs and design and execute training programs to drive operational quality
• Work closely with our partners to drive growth
• Drive projects independently to ensure the team is collaborating effectively and achieving the right goals. Drive projects from end to end.
• Define and refine operational performance and product adoption metrics that meet our company’s business needs through alignment with Flexport Account Management, Global Operations, Operational Excellence and Partners
• Prepare presentations and analysis for monthly and quarterly partner review process
• Create enablement resources to ensure our internal teams are able to easily ship in and out of managed territories
• Present and engage with best practices and learnings across the global teams

You should have:

• BA/BS degree with 1-3 years of professional logistics, supply chain, projects, programs or consulting experience
• Excellent communication, interpersonal, organizational skills
• Strong commercial and business acumen, the ability to bring a deeper level of analysis, insights and inform strategy
• Strategic vision and ground floor execution
• Prior experience managing programs and initiatives from end to end
• Ability to identify win-win commercial and operational opportunities
• Ability to create data-driven insights that inform decisions and process improvements
• Strong ability to build relationships globally, managing different stakeholders and the ability to influence others
• Analytical skills and next-level attention to detail, while still maintaining a macro perspective
• Courage to challenge the status quo when logic and reason require it. See something broken? Fix it
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.