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Community Engagement Scientist



Prague, Czechia
Posted on Wednesday, May 8, 2024

Company Description

DNAnexus is the leading cloud-based SaaS company providing genomic data and analysis technology to the healthcare and life science industry. DNAnexus' health informatics platform serves customers across — biopharmaceutical, clinical diagnostics, healthcare, academic research, and government in 48 countries with compliant protection of data, privacy, and intellectual property. Our platform provides a secure and collaborative environment where genomics, multi-omics, and clinical data can be analyzed at scale, providing new insights that can lead to new scientific discoveries, targeted drug development, and better patient care. For more information on DNAnexus, please visit www.dnanexus.com or follow the company @DNAnexus.

Job Description

As a member of our Scientific Community team, you will be part of the group responsible for engaging with and growing our researcher Community!

The Community Engagement Scientists (CES) provide domain expertise across specific scientific areas: Genomics, Epidemiology, Translational Informatics, and/or Neuroscience, mirroring the primary researcher personas across our user communities. The CES will work on a daily basis with researchers at universities, government, and industry to foster a vibrant community for these researchers. They will collaborate closely with the cross-functional teams (user experience, product management, marketing, and sales).

Drawing on their domain expertise and superlative communication skills, the CES makes it easy, fun, and appealing for scientific researchers to use our platform to:

  • Access, explore and integrate data

  • Perform analyses using a wide range of tools from bioinformatics to statistical to image-processing, leverage cloud and big-data functionality (e.g., Spark, Docker, AWS, etc)

  • Collaborate with other researchers

  • Share their insights with the broader community and the industry at-large

This is an exciting opportunity for a passionate scientific communicator to build upon a successful community. The successful candidate must be an excellent communicator, well-organized, able to work cross-functionally in a fast-paced environment, collaborative, a problem solver and enjoy analytical and creative challenges.


Communication & Education

  • Content development: Create, share and disseminate how-to guides, blog posts, Jupyter notebooks

  • Instructional design: Develop and deliver training materials to help researchers use the analysis platform to conduct their research

  • Lead small group and one-on-one sessions with users to help them use the DNAnexus platform

  • Teach researchers how to use SDK to import or develop their own analytic tools (or the like)

  • Proactive communication of community opportunities and challenges to management

  • Facilitate and encourage linkages across users to help create supportive network and connect users to knowledge sources

  • Strategically engage with external audiences to disseminate knowledge at workshops, conferences, and seminars

Program management

  • Help maintain timeline, milestones, and deliverable overview documents for CES team

  • Real-time tracking of community growth and engagement metrics; report weekly/monthly as needed

Program development

  • Obtain feedback from the research community and other key stakeholders; work with CES team to leverage feedback to help modify offering to maximize user satisfaction on platform

  • Foster community around our platforms and solutions by building relationships with the community; stimulating engagement, monitoring and mediating conversations, answering questions, commenting and querying in a timely manner, getting information from other departments when required, and identifying influencers within the community

  • Engage with users to understand key use cases and overall user experience; CES team member will document and summarize these experiences for internal and external stakeholders

  • Train and mentor research community on DNAnexus platform tools

  • Engage with customers and DNAnexus’ scientific advisory boards and other relevant communities

  • Develop relationships with organizations, such as professional societies and universities


  • Test and develop methods for research on our platform to inform best-practices

  • Develop Jupyter notebooks and other scripts that either make day-to-day tasks easier for researchers or push the envelope of what is possible with science

  • Research, integrate, test, and validate bioinformatics methods on the DNAnexus Platform

  • Ability to develop reusable, well-tested software in WDL, Python, R, or shell scripting



  • M.S. in bioinformatics, computational biology, computer science, translational informatics, epidemiology, neuroinformatics, neuroscience or related scientific field; Ph.D. and interdisciplinary exposure preferred.

  • Strong programming ability in one of these frameworks and languages such as WDL, CWL, Nextflow, Python, R, or shell scripting.

  • Hands-on experience with genomics sequence analysis, translational informatics, imaging data, or epidemiological studies

  • Familiar with approaches and challenges with integrating and harmonizing genotypic and phenotypic data.

  • Detail-oriented, with high standards of quality work

  • Entrepreneurial “can do” attitude with the ability to find creative, pragmatic solutions with internal and external collaborators in a dynamic, fast-paced environment, executing multiple initiatives with competing priorities

  • Proven ability to bring people together and create community, especially in technical contexts

  • Outstanding written and oral communication skills, and a strong desire to engage with the research community on an ongoing basis

  • Proven ability to engage a diverse range of stakeholders in pursuit of a shared goal

  • Proven ability to teach new tools or methodologies to technical audiences

  • Proven ability to persuade third parties to take action

  • Strong plus, but not required: (1) Experience managing imaging data (such as: https://biobank.ndph.ox.ac.uk/showcase/label.cgi?id=100003); (2) Experience building scientific communities and/or leading user experience

Additional Information

This is a Czech Republic-based role. Candidates can be in close proximity to either Prague or Brno.

Based in Mountain View, California, DNAnexus is experiencing rapid growth and is searching for the best talent to join our team. We recently completed a $100 million financing round to advance our growth globally to further serve leading healthcare and life science organizations. Key investors include Google Ventures, Perceptive Advisors, Northpond Ventures, TPG Biotech, and Foresite Capital.

If you are interested in joining our team, please apply today!

All your information will be kept confidential according to EEO guidelines.