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RVP, T-Mobile



Austin, TX, USA
Posted on Tuesday, June 11, 2024

About Dialpad

Work Beautifully

Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world.

About the team

You will contribute to our global Sales team by acquiring new T-mobile customers, uncovering market opportunities, and getting T-Mobile talking about Dialpad! The global Sales team is made up of Sales Development, Channel, Enablement, SMB, MidMarket, and Enterprise teams—all teeming with unbridled passion and grit. Our reps help businesses solve complex communications problems felt by everyone around the world.

Dialpad’s Strategic Alliance Manager will manage the T-Mobile partnership for a specific territory to drive brand recognition, pipeline, deal registrations and achieve an annual number. In this role, you will work with partner organizations to create and market scalable programs that benefit both end customers and our partners, while driving sales and adoption of dialpad. To seize this opportunity, you will manage the partnership relationship to drive consistency in our program development, build strong executive relationships with our partners, and drive cross-functional support within Dialpad to make strategic partnerships successful and scalable (finance, product, marketing, sales, etc.)

Dialpad’s channel sales team plays an essential role in building strategic partnerships, funnel development, and revenue growth. This team collaborates closely with marketing, product, sales, and engineering to constantly improve content, pipeline, and sales.

Your role

As a Strategic Alliance Manager, you’ll own the T-Mobile partnership in your assigned territory to enable the T-Mobile sellers to sell Dialpad. You’ll work closely with product, executives, engineering, finance, and sales channels to grow registrations, pipeline and sales. You’ll also help create marketing and sale content. In addition, you’ll help bring rigor, focus, sales process, and enable T-Mobile sellers to sell Dialpad. .

This position reports to our AVP Strategic Alliances, and is a remote opportunity.

What you’ll do

  • Execute and build on our partner strategy to both accelerate direct sales and expand our reach through indirect sales. Building partnerships that align with our core sales motion in a low-friction manner is key to success.
  • Align with cross-functional leaders to ensure the right level of support is in place for our partners to be successful (product, support, finance, marketing, etc.)
  • Work closely with sales leaders to train and enable our AEs on successfully working with partners to grow their sales.
  • Optimize profitable revenue growth, strategic partner engagement and satisfaction.
  • Own pipeline development and forecast management, budgeting, and expense management
  • Partner with sales, marketing, finance, product, engineering
  • Ultimately, this individual is responsible for growing partner-led business in a cost effective manner through ensuring we have the right strategy in place, and driving consistent execution.

Skills you’ll bring

  • 10+ years in sales and channel management
  • Experience building successful channel sales motions within traditionally direct sales companies
  • Experience working with large technology partners
  • Experience building go-to-market partnership with services providers and large Systems Integrators
  • Experience recruiting, managing and coaching high-potential sales professionals
  • Technology industry sales experience

Dialpad benefits and perks

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!

Professional development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.

We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.

Compensation and equity
Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life.

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.