Join the Family

Felicis portfolio companies are growing their teams in the U.S. and beyond.

Payroll Accountant



Accounting & Finance
Manila, Philippines
Posted on Wednesday, May 22, 2024

About Dialpad

Work Beautifully

Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world.

Your Role

As a Payroll Accountant, you will be part of the Dialpad Payroll Accounting Team, reporting to the Global Payroll Manager. You are detailed-oriented, self-motivated, a team-player and have exceptional customer service skills. Your responsibilities will include, but are not limited to supporting our international employees with all payroll relating activities, including management of timesheets, payroll processing and payment, partnering closely with cross-functional teams and external vendors for complete and accurate payroll processing and reporting, and preparing reconciliations and journal entries for accurate financial reporting of payroll activities.

What you'll do

  • Work with internal stakeholders and third-party vendors to process payroll accurately and timely for international employees, as well as create payroll cases and process off-cycle adjustments as necessary.
  • Monitor Time & Attendance timesheets and processing for non-exempt employees, ensuring accuracy and policy compliance.
  • Directly assist with employee onboarding, including bank account set-up, payroll-related education, questions or issues for international employees.
  • Assist with external audits through providing supporting records, as well as preparing reconciliations and summaries.
  • Maintain organized and detailed payroll records, and ensure all payroll data and changes are accurately and completely reflected in the payroll and accounting systems.
  • Prepare journal entries and reconciliations for payroll activity and payroll relating accounts.
  • Perform month-end close activities, including monthly and quarterly balance sheet reconciliations for assigned payroll accounts, investigating and resolving any discrepancies.
  • Contribute to the development, documentation and maintenance of standard operating procedures.
  • Stay abreast of local compensation laws and regulations, and working with third-party vendors to ensure company compliance.
  • Assist in resolving payroll issues through research, analysis, knowledge of best practices and proposal of reasonable solutions.
  • Partner and build relationships with cross functional team members by providing timely responses to questions, issues and updates.
  • Assist in other payroll and accounting related duties as assigned.

Skills you'll bring

  • Bachelor’s degree in Finance or Accounting.
  • 5+ years of accounting experience (including payroll accounting support).
  • CPA or equivalent a plus.
  • Experience with accounting, tax and finance concepts relating to payroll.
  • Strong communication and interpersonal skills, including ability to work with internal and external parties while maintaining a high level of customer service.
  • Ability to work in a face-paced, dynamic, multi-priority environment while maintaining firm deadlines.
  • Proficiency with MS Excel (pivot tables, vlookups), MS Word and Google Sheets.
  • Strong organizational skills with the ability to handle workload fluctuations and multiple requests.
  • Strong analytical and problem solving skills.
  • Knowledge and mindset for automation and process improvements for scalability.
  • Ability to work independently and as part of a larger team.

Dialpad benefits and perks

Benefits and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!

Professional Development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.

We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.

Compensation and equity
Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life.

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.