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Sr. Talent Acquisition Partner



People & HR
Tempe, AZ, USA
Posted on Friday, May 17, 2024

About Dialpad

Work Beautifully

Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world.

About the team

Talent Acquisition at Dialpad creates a delightful talent experience by seamlessly blending innovation, inclusion, and collaboration through our AI-driven efficiency. We set new standards with the world’s first customer intelligence platform.

Your role

You are a passionate, adaptable and driven Senior Talent Acquisition Partner excited about an AI driven, $200M+/year ARR SaaS business growing at over 30%/year. We have an exceptional board and executive team from Google, Salesforce, RingCentral, Cisco and SAP.

You’ll identify, vet, and hire exceptional GTM and G&A talent by attracting proven performers, developing and fostering strong partnerships with hiring managers, and empowering Dialpad to hire the best talent. You’ll drive a consistent process that delivers exceptional results.

This position reports to the Sr. Manager, Global Talent Acquisition and will work onsite 2-3 times per week out of our Tempe, Arizona office. Remote candidates not be considered.

What you’ll do

  • Manage full-cycle recruiting process ensuring a seamless, uniform, and incredibly positive candidate experience for North America and APAC.
  • Become a strong talent advisor by developing deep relationships with candidates, hiring managers, teams and global stakeholders.
  • Innovate on ways to build a talent pipeline, identify creative sourcing techniques and recruit in a variety of venues to build balanced and inclusive teams.
  • Champion an exceptional candidate and hiring manager experience focused on a high touch, warm, engaging, and meaningful connection during the recruitment journey
  • Source, screen, and assess talent that leads to offers, negotiation, and closing.
  • Partner closely with management and other global Talent Acquisition Partners to attract talent that supports global lines of business.
  • Accelerate candidate engagement and improve candidate experience throughout the entire hiring process with consistent high-touch communication.
  • Identify innovative and creative sourcing techniques that yield strong results.

Skills you will bring

  • BA/BS degree or equivalent practical experience.
  • 6+ years of recruiting experience in the areas of Sales, Marketing, Customer Experience and G&A for a high growth technology company.
  • Experience recruiting for different regions such as North America and APAC.
  • Previous experience working in a SaaS company.
  • Experience partnering and influencing senior hiring managers and executives throughout the recruiting cycle.
  • Excellent verbal and written communication skills with an emphasis on tact and diplomacy.
  • Strong work ethic, integrity, and personal accountability.
  • Experience negotiating and closing complex compensation packages.
  • Experience working with Greenhouse is a plus.

Dialpad benefits and perks

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!

Professional development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.

We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.

Compensation and equity
Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life.

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.