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Content SEO Specialist



Marketing & Communications
Austin, TX, USA
Posted on Saturday, April 20, 2024

About Dialpad

Work Beautifully

Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world.

About the team

Our Marketing team has an opportunity like no other! With highly visible and impactful projects, campaigns, and partnerships, you will help define the future of work. This team shouts our story from the rooftops, creates engaging materials for the organization, and builds a reputation as THE leader in the industry using their unmatched creative chops and slick strategy.

The SEO team plays an essential role in driving not only traffic, but also leads and revenue. This team collaborates closely with Design, Web Dev, and the greater Marketing team to constantly improve our website experience while impacting the bottom line.

We’re looking for a Content SEO Specialist to support our organic growth efforts.

Your role

As a Content SEO Specialist, you’ll create content briefs, review drafts, optimize content, and help track its performance. In this role, you’ll combine your skills in research, content, and SEO to help hit our goals. You’ll work closely with the content team to make sure we’re publishing high-quality content that drives clicks to our website. In addition, you’ll also help identify what content is underperforming and determine what’s missing.

This position reports to our Global SEO Manager and has the opportunity to be based in any of our offices in North America.

What you’ll do

  • Conduct research to create detailed content briefs that are optimized for humans (and search engines)
  • Keyword and competitor analysis to find untapped keywords
  • Monitor and report on keyword rankings to identify opportunities
  • Write and edit existing content to make sure that it’s up-to-date
  • Write meta tags that resonate with our audience
  • Run A/B tests for our content to improve its performance

Skills you’ll bring

  • 3+ years of experience writing and editing content, ideally for a SaaS business
  • Strong research skills and ability to think like the different audiences we write for
  • ​​Firm knowledge of SEO best practices
  • Demonstrated ability (be prepared to speak to past performance) to drive SEO content performance
  • Excellent written communication skills, especially in writing and editing
  • Ability to analyze and report on keyword performance
  • Ability to work independently and demonstrate a “Do the Right Thing” attitude
  • A willingness to roll up your sleeves and get work done
  • Experience using SEO tools like Ahrefs, Google Search Console, etc.

Dialpad benefits and perks

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more!

Continuing education

Dialpad offers a yearly stipend for continued learning and education expenses.

We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.

Compensation and equity
Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life.

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.