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Sr. FinOps Engineer



Posted on Tuesday, February 6, 2024

About Dialpad

Work Beautifully

Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world.

About the team
We are seeking a highly skilled and motivated Engineering FinOps Practitioner to join our dynamic team. As an integral member of our organization, you will play a key role in optimizing our cloud financial operations, ensuring cost efficiency, and driving financial accountability within our engineering teams. The ideal candidate possesses a deep understanding of cloud technologies, financial management principles, and engineering workflows.

Your role

As an Engineering FinOps Practitioner, you’ll own cloud financial operations. You’ll work closely with Engineering Leadership, Finance, and individual Engineering teams to optimize our cloud financial operations, ensure cost efficiency, and drive financial accountability of our services and features.

This position reports to an Infrastructure Engineering Manager and has the opportunity to be based in our India, office.

What you’ll do

  • Cost Optimization:
    • Collaborate with engineering teams to analyze cloud usage patterns, identify cost drivers, and implement strategies to optimize expenses.
    • Utilize FinOps best practices to continuously monitor and manage cloud costs, ensuring maximum efficiency without compromising performance.
  • Financial Governance:
    • Develop and enforce financial governance policies and procedures to maintain budget adherence and cost control.
    • Establish clear reporting mechanisms to track and communicate budget variances, cost trends, and savings opportunities.
  • Collaboration with Engineering Teams:
    • Work closely with engineering teams to understand project requirements, provide financial guidance, and influence decisions that impact cost-effectiveness.
    • Foster a culture of cost awareness and accountability among engineering teams.
  • Forecasting and Budgeting:
    • Assist in the development of accurate and comprehensive financial forecasts and budgets for engineering projects.
    • Provide regular updates on actual spending versus budgeted amounts, offering insights into any discrepancies.
  • Tooling and Automation:
    • Evaluate and implement FinOps tools to automate cost management processes, streamline reporting, and enhance visibility into cloud expenses.

Skills you’ll bring

  • Bachelor's degree in Finance, Business, Computer Science, or a related field.
  • Proven experience in FinOps, cloud financial management, or a related role within an engineering environment.
  • Strong understanding of cloud platforms (e.g., AWS, Azure, GCP) and their pricing models.
  • Excellent analytical and problem-solving skills, with a keen attention to detail.
  • Solid communication and interpersonal skills to effectively collaborate with cross-functional teams.
  • Proficient in using FinOps tools and technologies.

Bonus Skills

  • FinOps Foundation experience or certification.
  • Experience with infrastructure as code (IaC) tools such as Terraform or CloudFormation.
  • Familiarity with DevOps practices and principles.
  • Previous experience in a fast-paced, agile environment.

Dialpad benefits and perks

Equity, balance, and belonging

At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.


We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.

Compensation and equity

Teamwork makes the dream work, and Dialpad offers competitive rates in addition to stock options because each and every Dialer participates in our success.

Continuing education

Dialpad offers a yearly stipend for continued learning and education expenses.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.