hero

Join the Family

Felicis portfolio companies are growing their teams in the U.S. and beyond.
189
companies
2,064
Jobs

Account Executive, Enterprise

Dialpad

Dialpad

Sales & Business Development
Remote
Posted on Monday, September 25, 2023

About Dialpad

Work Beautifully

Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world.

About the team

Dialpad’s Account Executive, Enterprise will solve tangible client challenges by redefining their definition of what’s possible through implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncover market opportunities to get the market talking about Dialpad!

Dialpad’s Enterprise sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales Leadership and their peers to constantly improve the efficiency and effectiveness of the full sales process.

Your Role

As an Account Executive, Enterprise you will own the complete sales process from start to finish. You’ll work closely with Marketing, Partner Managers, Sales Leadership, Sales Engineers, Account Management, Legal and Finance to take a large sized business prospect to an active Dialpad client. In addition, you’ll help businesses solve complex communications problems felt by everyone around the world.

This position reports to an Area Vice President.

What you’ll do

  • Build strategic outbounding campaigns and sequencing to source your own opportunities including calling, emailing and texting leads to set up introductory meetings
  • Prospect into target accounts and identify stakeholders and champions
  • Convert leads to opportunities and create the necessary pipeline required to achieve your quarterly/annual sales quota
  • Own the end to end sales process including:
    • Leading Discovery sessions with leads and prospects
    • Work with Sales Engineering to prepare for and deliver product demonstrations
    • Lead technical sessions to validate product viability, adherence to customer InfoSec requirements and overall product fit for the prospective customer
    • Create and maintain account plans required to identify areas for opportunity across strategic global customers
    • Manage the contracting process from beginning thru full contract execution and interface with Dialpad and customer finance, legal and procurement personnel
  • Have weekly 1:1’s with your Manager comprised of coaching, key deal reviews, forecasts, and career roadmap
  • Maintain a qualified 3x pipeline and meet quarterly/annual sales quotas

Skills you’ll bring

  • 5+ years of sales experience in an ever-changing environment
  • Transferable experience in the telecommunications / contact center / unified communications industries
  • Experience in managing & closing strategic deal cycles that include multiple business units and stakeholders
  • Preferred expertise in SaaS Sales (including UCaaS and/or CCaaS)

Dialpad Benefits and Perks

Equity, balance, and belonging

At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Culture

We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.

Compensation and equity

Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more!

Continuing Education

Dialpad offers a yearly stipend for continued learning and education expenses.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.