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Managed Services Internship



Boston, MA, USA
Posted on Thursday, July 4, 2024

The Opportunity:

Calling all detail-oriented tech enthusiasts! Our customer success team is seeking a sharp and eager intern to join our ranks. This role is perfect for someone who thrives on accuracy and enjoys tackling projects that require a meticulous eye. As a Managed Services Intern, you'll gain hands-on experience with keeping businesses’ data privacy programs running smoothly and delivering top-tier services to our clients.

What you’ll be doing:

  • Managing end-to-end privacy request fulfillment on behalf of our most strategic customers
  • Identifying and documenting managed services processes to thoroughly capture engagement requirements
  • Contributing to team projects in a collaborative environment, learning from experienced colleagues
  • Staying up-to-date on industry trends and technologies through ongoing learning opportunities

What you’ll gain:

  • Real-world, practical experience working in a fast-paced startup environment
  • A dedicated mentor who will guide you through the intricacies of DSAR fulfillment and equip you with the skills needed to thrive in the tech industry
  • A deep understanding of the DataGrail platform, and the value customers are seeing from our products and Managed Services offerings

The Skill Set:

  • A strong commitment to getting things right the first time. This includes double-checking your work, identifying and correcting errors, and maintaining a high level of precision
  • The ability to manage competing deadlines and prioritize
  • You're an active listener and communicate clearly with all levels of the organization
  • You learn from experience and apply those learnings to improve every day

About Us:

DataGrail is the Privacy Control Center modern brands rely on to build customer trust and outsmart business risk. Backed by 2,000+ pre-built integrations, DataGrail automates privacy workflows and supports compliance with regulations like GDPR and CPRA. DataGrail is recognized as a G2 leader and services millions of consumers through customers like Salesforce, Amazon, Overstock, and New Balance.

Benefits & Perks:

  • Competitive compensation package + equity
  • Remote work (United States)
  • Feel relaxed with unlimited paid time off (+2 weeks mandatory!)
  • Stay healthy - Generous healthcare options, including medical, dental, and vision
  • Save for the future with our 401(k) plan
  • Work smarter with monthly remote office stipends or UberEats meal program
  • All of this and much, much more

DataGrail provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.