The Opportunity:

At DataGrail, we believe that we make better teams and better products when people with different perspectives, life experiences and backgrounds thrive. We also believe that people are our number one asset and are looking for a People Operations Coordinator to help build an exceptional, positive work experience to support them.

You’ll thrive in this role if you have the desire to take on a wide variety of responsibilities related to People and Talent teams. You are organized, detail oriented and have excellent written and interpersonal communication skills. Helping others is part of who you are and you are excited to build welcoming, highly-functional in-office and virtual environments so teams can do their best work.

You have knowledge of HR functions and best practices with 1-2 years of experience in a related coordinator or administrative role. You’re technically savvy with a solid understanding of G-suite and basic analytics/reporting skills (experience with HRIS a plus).You’re also a problem solver and approach challenges with a resourceful and proactive mindset.

The Skill Set:

• Provide exceptional customer service supporting our candidates and employees with all stages of the candidate experience and employee life cycle.
• Maintain a welcoming and well-organized office environment for people to connect and collaborate.
• Clear written and verbal communication with a demonstrated history of working with candidates and employees.
• Demonstrate integrity and confidentiality in handling sensitive information.
• Dependable and motivated to take on new challenges and resourcefully solve problems.
• Curious with a desire to learn new skills especially related to People and Talent teams.

Within 90 Days You'll:

• Get to know DataGrail and the candidate-employee experience.
• Build relationships and communicate regularly with employees at all levels of the organization.
• Coordinate all virtual and in-person interview scheduling and candidate communications.
• Support onboarding and offboarding processes ensuring smooth transitions for employees.
• Maintain, track and audit HR systems data ensuring accuracy and confidentiality.
• Contribute to DataGrail’s culture and employee experience by creating a welcoming office environment and coordinating in-office and virtual social events.
• Manage various office duties including replenishing office supplies and general office upkeep.

Within 180 Days You'll:

• Serve as the first point of contact for employees on general inquiries related to benefits, company policies, and protocols.
• Assist with People compliance and reporting tasks
• Amend and create administrative manuals, forms and protocols.
• Support Talent team with employment offer documents, reports and administrative tasks.
• Perform ad hoc People team projects, reporting and other operational tasks.

Within 365 Days You'll:

• Support the employee benefits open enrollment process by collaborating with benefits brokers and other vendors.
• Identify, problem-solve, and implement process improvements that increase efficiency.
• Assist with performance development, engagement, and employee experience program activities.