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Business Development Manager



Sales & Business Development
Posted on Saturday, January 6, 2024

Counterpart believes in small businesses and is dedicated to helping them do more with less risk. By pairing leading insurance experts with cutting-edge technology, Counterpart empowers small business owners to grow with confidence. Exceptional underwriters, trusted insurance brokers, and prominent insurance carriers come together on the Counterpart platform to support small businesses by providing AI-driven management and professional liability underwriting and claims services. That’s where you come in…

As an early member of the team, you will be creating and maintaining mutually beneficial and collaborative relationships with our broker-partners. You will also help to drive a variety of strategic initiatives that will unlock new opportunities for revenue and profitability. We are looking for an experienced sales professional to help us develop the management liability market and empower the success of our partners by matching Counterpart’s value proposition, innovations, and capabilities with a broker’s business goals to enable joint success. This will require close collaboration with our risk engineering teams, partners, clients, and other key stakeholders in order to scale the company.


  • Develop new broker relationships for Counterpart utilizing your existing relationships as well as from inbound leads and strategic outreach
  • Monitor performance and identify trends in Counterpart adoption and utilization across your broker portfolio and provide guidance to brokers as part of your regular engagement
  • Contribute significantly to the growth ambitions of Counterpart by driving a consistent flow of qualified opportunities into our sales pipeline and help ensure we close business
  • Onboard new broker teams engaging with them on how to access the platform and expertly explain all of the tools available to them
  • Develop robust relationships with all levels of relevant staff across your portfolio of brokers
  • Report, track, and manage sales activities and results
  • Manage all post-sales activities for your portfolio of broker partners through strong relationship-building, product knowledge, planning and execution
  • Maintain a deep understanding of our solutions (insurance and technology) and speak with brokers about the most relevant features/functionality for their specific business needs to drive submissions and bind orders
  • Identify risks to the brokers achieving their stated business goals and work with our internal team to resolve and overcome such challenges
  • Build and/or maintain an external profile in the industry through networking & trade events
  • Ensure that every touchpoint with our brokers is representative of our brand, mission, and vision


  • 2+ years of experience selling commercial insurance with established broker/agency connections.
  • An established professional network predicated on strong relationships with key decision makers within commercial insurance brokers
  • Strong interpersonal and team building skills, including the ability to work with a diverse team and drive change across functional and business boundaries.
  • A proven track record of driving results, self-motivated, proactive and entrepreneurial spirit
  • Comfortable working in a fast-paced, dynamic environment & accepting responsibility
  • Excellent interpersonal communication skills (verbal & written)
  • Ability to manage multiple tasks/projects simultaneously
  • Confident presenting to key internal and external stakeholders.
  • Experience working in marketing, sales, and / or operations in highly dynamic business environments.


  • Tanner Hackett, CEO & Founder: Having founded two other major startups, including Button and Lazada, Tanner now spends his time focused on mental health through his philanthropy, Openminded.org, in addition to reading, surfing, yoga, and enjoying the outdoors.
  • Emad ElShawa, VP of Growth: As the former Chief of Staff and early team member at Fundbox- Emad led all Business Operations functions and helped scale the company to over $160M in annual recurring revenue. A small business owner himself, Emad knows the inefficiencies that plague the small business economy first hand and has dedicated his career to building products and businesses to help address them.
  • Mike Levins, Head of Insurance: Mike previously was the Head of Broker Relations and US MGA Operations at Hiscox. Mike oversaw the Midwest region with ~20 underwriters offering 13 different product lines, the primary lines being management liability, professional liability, and cyber/technology. His extensive insurance career has afforded Mike strong relationships across hundreds of retail and wholesale brokers. Mike received his BS from Marquette University and MBA from Benedictine University.
  • Tobias Schuler, Head of Data Analytics: After becoming a Fellow of the Casualty Actuarial Society & working as a consultant actuary at EY for several years, Tobias went on to drive the actuarial data & systems teams at QBE. He further leveraged his deep insurance & technical expertise at Munich Re Digital Partners in North America, where he headed data & analytics & oversaw the data infrastructure behind some of their largest programs.


  • Unlimited Vacation: We offer flexible time off, allowing you to take time when you need it.
  • Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple times per year.
  • Stock Options
  • Health, Dental, and Vision Coverage
  • 401(k) Retirement PlanParental Leave
  • Home Office Allowance: to set up your home office with the necessary equipment and accessories.
  • Book stipend
  • Professional Development Reimbursement
  • No working birthdays: Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones.
  • Charitable Contribution Matching


  • Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others.
  • Speak Boldly & Honestly - the only failure is not learning from mistakes. Don’t cheat yourself and your colleagues of the feedback needed when expectations aren’t being met.
  • Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal.
  • Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected.
  • Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there.
  • Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life.

We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work—regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.

We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.