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Principal Product Designer, Broker Experience



Product, Design
Posted on Wednesday, May 22, 2024

About us

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines broad insurance coverage with a digital risk assessment and continuous security monitoring to help organizations protect themselves in today’s hyper-connected world.

Opportunities to make an impact with bold thinking are real - and happening daily.

Coalition is looking for a Principal Product Designer, Broker Experience to join our growing Product Design team, reporting to the Head of Product Design. As a strategic design leader, you will spearhead the user experience for Broker-facing products. Collaborating with designers, Product Managers, Engineers, and Business partners, you will identify customer problems and opportunities in the insurance domain, shape the long-term UX vision and own the end-to-end design process to deliver innovative product solutions.


  • Own end-to-end Broker experiences, from inception to execution.
  • Innovate solutions for complex design challenges, grounded in a deep understanding of user needs and business goals.
  • Deliver elegant, intuitive design solutions elevating the overall product experience.
  • Inform product strategy and work with cross-functional partners to plan and prioritize product roadmaps that will solve user problems and business needs.
  • Collaborate closely with engineers to ensure seamless implementation while preserving design vision.
  • Plan and conduct user research to identify and validate user problems and test hypotheses.
  • Take a Service Design mindset to solve user pain points, considering all of their daily workflows.
  • Utilize product analytics and data to inform decisions.
  • Contribute to evolving Coalition’s Design System and visual design language.
  • Champion design thinking, inspire creativity, and foster a culture of feedback.
  • Manage multiple projects concurrently, working in a fast-paced agile process.
  • Drive team-wide impact through mentorship, fostering a culture of growth and collaboration.

Your Background:

  • 7+ years of hands-on product design and UX experience, with a proven track record of delivering exceptional product experiences and a portfolio of successful design projects.
  • Experience designing B2B products, showcasing an understanding of enterprise-level user needs and workflows. Bonus points for experience designing tools that optimize user workflows and enhance efficiency and productivity.
  • Data-driven and able to utilize a mix of qualitative user research and quantitative data to inform decisions and design solutions.
  • High standard for design craft, with expertise in visual design to enhance overall product aesthetics.
  • Outstanding communication skills to effectively collaborate with cross-functional teams and stakeholders.
  • Highly skilled in Figma and other industry-standard design and prototyping software.
  • Knowledgeable in HTML/CSS, front-end technologies, and Design Systems to bridge the gap between design and implementation.
  • Naturally curious with a drive to push boundaries and explore the possibilities, thriving in ambiguity.
  • Methodical with a strong attention to detail.
  • Self-directed and action-oriented, excelling in a fast-paced startup environment.

Why Coalition?

We’re a remote-first, mission-driven team committed to building a more inclusive culture with people of all different backgrounds. We trust our team members to take responsibility, share ownership, and put in the work to help us in our pursuit to solve digital risk.

Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes and remain true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion. We are proud to have been named among Inc.’s Best Workplaces in 2021 and 2023 and one of Fast Company’s Most Innovative Companies in 2022.

We’re always looking for collaborative, inquisitive individuals to join #OurCoalition.

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Privacy Notice

Coalition is committed to protecting your privacy. We want you to understand what personal information we collect and how we use it. We also want you to understand your options regarding our collection, use, and disclosure of such information and your ability to access and correct such information. As the leading provider of active insurance, Coalition is required to adhere to certain local regulations, including U.S. federal and state laws that protect your information and our use and disclosure of it.

Information submitted, collected, and processed as part of your application is subject to Coalition's Privacy Policy.

Anti-Discrimination Notice

Coalition is proud to be an Equal Opportunity employer. It is our policy to provide equal opportunity to all individuals seeking employment without regard to race, color, religion, religious creed, national origin, age, sex, marital status, ancestry, physical or mental disability, military or veteran status, gender, gender identity, gender expression, sexual orientation, medical condition, genetic information, or any other protected category under federal, state, or local law. We also prohibit harassment or discrimination of applicants based on the above-protected categories. This policy covers all aspects of employment, including but not limited to, recruitment, selection, training, promotion, transfer, compensation, demotion, and termination of employment.


Coalition complies with US federal and state disability laws. Our policy is to provide reasonable accommodations to qualified individuals with disabilities, including applicants and employees unless the accommodation imposes an undue hardship. Contact us by emailing candidateaccommodations@coalitioninc.com if you require reasonable accommodation to complete this application, interview, pre-employment testing, or participating in the employee selection process.

We consider qualified applicants, regardless of criminal histories, consistent with legal requirements.

To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.