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Senior Lead Technical Program Manager - Growth (Remote across ANZ)

Canva

Canva

IT, Sales & Business Development, Operations
Auckland, New Zealand
Posted on Wednesday, July 3, 2024

Company Description

Join the team redefining how the world experiences design.

Hey, hello, hiya, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.

Job Description

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

  • Be the driving force for creating a sustainable culture of delivery in a fast paced environment.
  • Influence, guide and steer a broad cross functional set of stakeholders in delivery of a large portfolio of strategic programs.
  • Monitor and track delivery status across multiple groups , teams and cross functional programs
  • Partner with our Operations team and lead on maturing our processes, communications and leadership engagement.
  • Promote accountability towards creating a sense positive urgency in delivery across the groups and teams.
  • Manage open issues relating to program delivery.
  • Assess and manage portfolio risks, issues and decisions.
  • Leading a high performing team of TPMs through coaching and mentoring, while also driving sustainable practices across the Super Group.
  • Manage dependencies across multiple product verticals within Canva
  • Ensure an appropriate degree of consistency in planning, documentation and core practices across teams to ensure meaningful velocity and promote our ability to scale how teams work across Canva.
  • Facilitate continual improvement rituals to build the effectiveness of product development and engineering teams.
  • Build a culture and environment to achieve excellence and innovation.
  • Build partnerships with cross-functional teams to influence decisions, drive alignment and prioritisation.
  • Partner with the TPM specialty to help codify and build the TPM craft and practice.

You're probably a match if you have

  • Advanced TPM experience at a SaaS company & hands on experience in driving large programs of work.
  • Experience in leading and directly coaching teams, building high performing impact across the company and developing individual TPMs to grow their skills.
  • Motivated to provide an inclusive and psychologically safe environment for our diverse team to collaborate together, in a timely fashion, towards shared goals.
  • Knowledgeable in technical concepts and an ability to apply them to technical spaces.
  • Deep understanding of Agile product development processes.
  • Experience leading and influencing Product Managers, Designers and Engineers to deliver key company strategic initiatives.
  • Comfortable with ambiguity in a fast-paced environment with shifting priorities.
  • A natural communicator who leads through influence, not authority and loves navigating complexity and tackling ambiguous problems.
  • Leadership capability to ensure clarity, alignment and accountability to achieve our crazy big goals.
  • Ability to think strategically but also able to make crazy big goals happen. This role will be very hands-on!
  • Experience with experimentation would be highly beneficial, though not mandatory

About the Growth Supergroup

The extraordinary growth Canva has experienced to date has been primarily bottom-up and led from within our product, and the Growth ‘supergroup’ is Canva’s center of excellence for product-led growth.

On a mission to Empower the world to enjoy the full value of Canva, this cross-functional, global org of 400+ passionate people, is made up of five groups: Activation & Engagement, Expansion, Monetisation, Revenue Platform, High Velocity Subscriptions Growth, and Sales & Success.

The work Growth does spans from building exciting new growth-focused products & experiences, developing unique and creative growth loops and GTM tactics, launching 100s of experiments each quarter, through to building the global payments & subscriptions infrastructure that allows our monthly users worldwide to access our premium products.

The goals that this organization owns play a central role in our overall company mission and business success. This Supergroup is responsible for a number of critical company metrics, which include signup, onboarding, activation, engagement, frequency of use, retention, collaboration, and monetization - right across our Free, Pro & Team subscription products, globally.

About the Technical Program Managers (TPMs)

At Canva, we’re all constantly striving towards our Crazy Big Goals! Since growing to a worldwide team of over 5,000 we need to work effectively together and improve our delivery ability as we scale, which is where our Technical Program Managers come in.

As a Lead Technical Program Manager for Generative AI, it is your mission to work closely with senior managers and development teams to build a sustainable culture of positive urgency in delivery. You will lead complex, multi-disciplinary programs and be equally comfortable working with leadership to set strategic goals and clarify priorities, as you are with teams to communicate program status, escalate issues and manage dependencies as you are discussing technical trade-offs with an engineer.

You will be also coaching a team of 2+ TPMs, supporting the team to build high performing impact across the company and develop individual TPMs to grow their skills.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

  • Equity packages - we want our success to be yours too
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.