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Lead Product Designer - Print for Teams



Product, Design
Melbourne, VIC, Australia
Posted on Saturday, May 11, 2024

Job Description

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

  • Discovering print features for onboarding teams and enterprise users to design and print their creations.
  • Providing a seamless administrative experience for managing print orders at an organisational level, from order placement and payment system enhancements to the post-purchase journey.
  • Ensuring customer retention by encouraging continued use of Canva Print.

You’ll be responsible for

  • Strategy & vision: You’ll shape the strategic direction for our enterprise-grade printing services. Collaborating closely with your triad—comprising leaders from product, engineering, and operations leads—you will co-create and define the team's roadmap, ensuring alignment with wider Canva’s business goals and delivering solutions that meet the complex needs of large-scale organisations.
  • Designing the product features: You will spearhead the development of product features by leveraging research and data that best suit the needs of Canva’s teams and enterprise customers.
  • Collaboration: You will collaborate closely with design and product leaders both within the Print Group and across other Supergroups. You will help provide clarity to your team by collaborating with different parts of the business, especially while going through periods of ambiguity or roadblocks
  • Researching & iterating: You will conduct research and maintain engagement with our users to understand their needs. Based on your findings, you will continuously refine your designs to ensure our print service meets enterprise-level standards.

You're probably a match if

  • You have end-to-end product design experience. You've designed and shipped multiple products or features across various platforms.
  • You have a collaborative approach. You have experience working closely with other Designers, Engineers and Product Managers. You value feedback and brainstorming ideas.
  • You have a problem-first mindset. You're obsessed with identifying gaps/opportunities and enjoy deeply investigating ambiguous problems.
  • You have effective communication skills. You create clarity through your communication by making complex things simple. You can confidently present your ideas and tell a compelling story to the broader team.
  • You have experience conducting user research and usability testing. You're skilled in turning the outcomes from research into data to drive your design solutions.
  • You love stakeholder management. You have experience dealing with broad stakeholder groups and know when to bring the right people together to achieve common goals.
  • You have a growth mindset. You're eager to learn and develop your skills whilst having fun along the way!

About the team

Print for Teams is all about harnessing the power of design and printing on a bigger scale. This is where administrators and team members come to streamline their printing and procurement processes. Our team? It's a vibrant mix of talents! Engineers, product managers, QA engineers, and data scientists all working together to make magic happen.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

  • Equity packages - we want our success to be yours too
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.