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Senior Technical Program Manager- UX Platform - 12 months fixed term contract



IT, Design, Operations
Sydney, NSW, Australia
Posted on Wednesday, May 1, 2024

Job Description

Join the team redefining how the world experiences design.

Hey, hello, hiya, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

  • Manage one of our largest accessibility compliance programs in the Group and ensure successful business outcomes
  • Ensure an appropriate degree of consistency in planning, documentation and core practices across teams to ensure meaningful velocity and promote our ability to scale how teams work across Canva
  • Develop effective ways to manage stakeholder involvement and engagement models
  • Understand the technical solution, be able to drive technical discussions with Engineering teams across canva, help identify and close gaps
  • Build partnerships with cross-functional teams to influence decisions, drive alignment and prioritisation
  • Monitor and track delivery status across multiple teams and projects, promote accountability and manage open program risks and issues
  • Manage dependencies across teams and groups
  • Facilitate effective, timely and transparent team decision making practices
  • Facilitate continual improvement rituals to build the effectiveness of product development and engineering teams
  • Build a culture and environment to achieve excellence, innovation and build an inclusive and psychologically safe environment
  • Introspective focus to continually improve the effectiveness of Canva’s teams

You're probably a match if

  • You have a minimum of 5 years TPM experience at a SaaS company & hands on experience in driving large programs of work
  • You are motivated to provide an inclusive and psychologically safe environment for our diverse team to collaborate together, in a timely fashion, towards shared goals
  • You have a good understanding of software development processes, methodologies, best practices and Agile product development processes
  • You have experience in cross-cutting domains like design systems, accessibility and internationalisation.
  • You have experience in WCAG 2.1 or similar accessibility guidelines are beneficial.
  • You have experience working with Product Managers, Designers and Engineers to deliver key company initiatives
  • You are comfortable with ambiguity in a fast-paced environment with shifting priorities
  • You are a natural communicator who leads through influence, not authority and loves navigating complexity and tackling ambiguous problems
  • You are dedicated to personal growth and improving in your craft as a TPM
  • You have the leadership capability to ensure clarity, alignment and accountability to achieve our crazy big goals
  • You have the ability to think strategically but also able to make crazy big goals happen. This role will be very hands-on!

About Technical Program Manager

At Canva, we’re all constantly striving towards our Crazy Big Goals! Since growing to a worldwide team of over 4,000 we need to work effectively together and improve our delivery ability as we scale, which is where our Technical Program Managers come in.

As a Technical Program Manager, it is your mission to work closely with senior managers and development teams to build a sustainable culture of positive urgency in delivery. You will lead complex, multi-disciplinary programs and be equally comfortable working with leadership to set strategic goals and clarify priorities, as you are with teams to communicate program status, escalate issues and manage dependencies as you are discussing technical trade-offs with an engineer.

About the Product Platform Supergroup

Product Platform’s mission is to "Build pathways that empower Canva to deliver a delightful experience for billions of users". This means we are helping teams in Canva to build a better product faster instead of spending time creating the same common building blocks repeatedly across the company. Product Platform consists of three groups including Product Insights Enablement, Client Platform and Application Platform.

UX Platform as a sub-group within Client Platform drives initiatives that raise the product quality bar, primarily across accessibility, design system, and internationalisation. We work closely with teams to build the right platform capabilities and find alignment with the company's highest priorities, improving both how Canva scales and builds for inclusion and equitability.

Other stuff to know

We make hiring decisions to engage contractors based on your experience, skills and passion. When you signify interest in the Project, please tell us the pronouns you use and any reasonable adjustments you may need during the contractor-accreditation interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that contractor-accreditation meetings are conducted virtually.

Check out lifeatcanva.com for more info.