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BizOps - Sales Ops Analyst

Bluecore

Bluecore

IT, Sales & Business Development, Operations
India · Remote
Posted on Monday, April 1, 2024

In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!

Job Description

Overview

We are seeking a meticulous and detail-oriented individual to join our team as a BizOps -Sales Ops Analyst. In this role, you will be responsible for ensuring the accuracy of data related to closed won deals within our Salesforce CRM system. You will meticulously review contracts and associated documentation to verify information, correct any discrepancies, update opportunity records, and ensure that all necessary products are accurately reflected. This position requires strong attention to detail, excellent organizational skills, and proficiency in Salesforce CRM.

Responsibilities

  • Data Verification: Review contracts and associated documentation for closed won deals to verify the accuracy of data such as pricing, quantities, and product details.
    • Review and process signed contracts and process the data into finance-ready format for operating metrics
    • Audit opportunity contract details for accuracy and consistency
    • MRR Reconciliation: Revenue monitoring and management, specifically for month-end, quarter-end and annual trends
    • Maintaining data accuracy and integrity
  • Record Correction: Update opportunity records in Salesforce CRM to accurately reflect the information provided in the contracts. This includes correcting any errors or discrepancies identified during the review process.
  • Product Addition: Ensure that all products associated with closed won deals are correctly documented in Salesforce CRM. Add any missing products and update product details as necessary.
  • Amount Updates: Verify the total amounts and financial details of closed won deals against the contract terms. Update the amounts in Salesforce CRM to reflect the correct values.
  • Collaboration: Work closely with sales teams, contract administrators, and other stakeholders to resolve any discrepancies or issues related to closed won deals.
  • Documentation: Maintain detailed records of all changes made to opportunity records and associated documents. Ensure that all updates are accurately documented for future reference.
  • Process Improvement: Identify opportunities to streamline and improve the closed won deals processing workflow. Make recommendations for enhancements to increase efficiency and accuracy.

Qualifications

  • 2+ years of Salesforce administration experience
  • Salesforce Administrator Certification required
  • Exceptional critical thinking, analytical, and problem solving skills with a strong drive to seek resolution to issues
  • An obsession with data quality, accuracy and standardization
  • Detail-oriented
  • Ability to work independently in a fast paced environment
  • Project management experience a plus

More About Us:

Bluecore is a multi-channel personalization platform that gives retailers a competitive advantage in a digital-first world. Unlike systems built for mass marketing and a physical-first world, Bluecore unifies shopper and product data in a single platform, and using easy-to-deploy predictive models, activates welcomed one-to-one experiences at the speed and scale of digital. Through Bluecore’s dynamic shopper and product matching, brands can personalize 100% of communications delivered to consumers through their shopping experiences, anywhere.

This comes to life in three core product lines:

Bluecore is credited with increasing lifetime value of shoppers and overall speed to marketing for more than 400 brands, including Express, Tommy Hilfiger, The North Face, Teleflora and Bass Pro Shops. We have been recognized as one of the Best Places to Work by Fortune, Crain's, Forbes and BuiltIn as well as ranked on the Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies.

We are proud of the culture of flexibility, inclusivity and trust that we have built around our workforce. We are a remote first organization with the option to potentially work in our New York headquarters on occasion moving forward. We love the opportunity to come together – but employees will always have the option on where they work best.
At Bluecore we believe in encouraging an inclusive environment in which employees feel encouraged to share their unique perspectives, demonstrate their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Bluecore is a proud equal opportunity employer. We are committed to fair hiring practices and to building a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.