Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.

With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

About the Attentive team

Have you ever received text message marketing from your favorite brand with an incredible offer? Did you know that effective text message marketing is by far the highest ROI marketing channel? And did you know that customers are increasingly preferring to interact with brands through text? That is what we do at Attentive. We help the world’s largest brands interact with their clients at the right time and with the right message. Our platform powers more than 400 million messages per day, approaching 100 billion per year.

We’re building big things! Check out our tech blog here: https://tech.attentive.com/

About the role

Our Business Intelligence team transforms complex data into actionable insights and impactful reporting. We empower clients and internal teams with the metrics, analytics, reports, and visualizations needed to make informed decisions and shape strategies that drive meaningful growth. Joining our team offers a dynamic career opportunity to collaborate with some of the most talented data professionals in a high-performance, high-impact environment.

As a Staff Software Engineer on the BI Tooling & Platform team, you will have the opportunity to shape the foundation on which our metrics are built and retrieved. You will collaborate with talented engineers, product managers, and other internal stakeholders to create innovative applications that empower our BI Team to deliver metrics that our customers trust and rely on.

What you’ll accomplish

Collaborate and negotiate with Product Management to meet the user’s needs without sacrificing quality or accruing tech debt. You deeply loathe regressions and take proactive steps to protect against them through a variety of testing techniques
You are constantly improving the quality of the project you are working on, both via code contributions as well as long-term advocacy for larger-scale changes
Build amazing consumer experiences, taking responsibility for code quality, scalability, reliability and performance
Collaborate with subject matter experts, fellow developers, and internal stakeholders to turn business goals into achievable technical roadmaps
Mentor junior engineers on the team

Your expertise

7+ years of professional experience in software development focusing on backend systems
Advanced proficiency in Java, with a deep understanding of object-oriented programming principles
Hands-on experience designing and developing microservices, GraphQL, and APIs
Skilled in working with both relational and non-relational databases, as well as streaming technologies
Proven track record of architecting and delivering high-scale, high-quality applications
Excellent communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders
Comfortable navigating ambiguity and translating business objectives into clear, actionable deliverables
Enthusiastic about exploring and adopting new technologies, with a pragmatic approach to selecting tools that align with project goals

Nice to haves

Proven experience working with data, including SQL, data analysis, and data engineering
Strong familiarity with AWS services, cloud infrastructure, and workflow orchestration tools like Airflow
Experience with messaging systems or streaming platforms such as Kafka or Pulsar
Practical knowledge of DevOps practices and tools, including Docker and Kubernetes, for containerization and orchestration

Our scale

8,000 brands powered by Attentive sent over 2.2 billion text messages over Cyber Week 2023 (Black Friday/Cyber Monday) representing a growth of 31% from 2022
We sent 32 billion SMS messages in 2023, up 32% YoY. That’s an average of 87 million per day
Our production cluster contains over 18,000 containers which serve 200+ services
Our streaming services process over 80 billion events per month

What we use

We have access to Python, Snowflake, SQL, DBT for analysis
Our data visualization tool is Looker
Our product backend is Java and Python microservices coupled with Spark, Kinesis, Airflow, Snowflake, and Postgres, all hosted on AWS
Our team supports stakeholders from Client Strategy, Product Management, Sales, Marketing, Finance, Engineering, Designers and the Leadership Team
We believe our company will win in the long run through product innovation and data-driven decision-making

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The US base salary range for this full-time position is $156,400 - $240,000 annually + equity + benefits

- Our salary ranges are determined by role, level and location

#LI-MS1

Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

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