Join the Family

Felicis portfolio companies are growing their teams in the U.S. and beyond.

Sr Director, Program Department Automation

Atlas Health

Atlas Health

United States · Remote
Posted on Friday, May 31, 2024

About Atlas Health:

Atlas Health automates philanthropic aid to improve access, affordability, outcomes, and health equity for vulnerable populations. Through intelligent matching and patient-friendly digital enrollment to 20,000+ philanthropic aid programs, healthcare organizations can improve patient outcomes, advance health equity, reduce the total cost of care and improve the patient experience. Join us on our mission of saving and improving lives by helping patients access and afford healthcare.

About the Role:

As Sr. Director, Program Department Automation, you will be accountable for taking the strategy and design of Atlas’ Program offerings as approved by the Chief Programs Officer and pursue the implementation of these strategies and products to include automation.

A key goal of the Programs Department is achieving its goals through automation and to minimize headcount required to operate product offerings and maintain the Program Database.

What You’ll do:

  • Identify external parties that provide Atlas with opportunities to automate its interactions with Programs. These parties may include manufacturer funded independent charities (DBAFs), manufacturer affiliated charities (Pfizer Foundation, etc.), manufacturers that administer their own Programs, vendors hired by manufacturers to administer Programs and independent charities that may sponsor specific offerings.
  • Work with the Chief Program Officer to identify and evaluate opportunities to automate the development and maintenance of the Program Database (PDB). This includes automation that is necessary to prepare claim and enrollment submission will be fed into the External Automation processes described above (API’s etc.) The goal is to ensure that the PDB can support the automation of Patient Advocate workflows and other workflows that may be developed.
  • Identify sources of Program data that can be used to test the completeness and accuracy of Program Database entries.
  • Develop processes to match Program Database records to these sources and identify opportunities to add new Programs to the PDB. There are several sources of Program data including both drug and non-drug programs.
  • Specify and manage processes to import Program data from third parties and create Program entries in the Program Database that are compliant with standards used to enter Program records in the PDB.
  • Act as a liaison between Customer Success and the Programs Department to ensure that data sets received from Customers contain specific data required to drive the automation of Atlas’ processes, including matching patients to Programs, as well as the creation of Enrollment and Claim submissions.
  • Work with the Chief Programs Officer to expand the PDB to include non-drug and retail drug programs.

What You bring to the table:

  • Experience working with the delivery of healthcare technology solutions into Hospitals and Health Systems, Provider Revenue Cycle Management, and/or pharmaceutical assistance programs.
  • Experience with business process automation, database and data management and healthcare automated systems.
  • Strong relationship management skills and ability to communicate effectively with senior-level and operational technical and non-technical professionals.
  • Ability to self-manage and execute in a fast-paced, highly accountable environment.
  • Dynamic, client-facing problem-solving skills.
  • Demonstrated ability to lead initiatives in prior roles.


  • 5+ years healthcare program or delivery experience.
  • Advanced Degree.

Why Join Our Team:

Because you’re motivated by a combination of success, working alongside incredible people, and have a passion for helping clients and patients. Atlas helps people access essential medical treatment, and avoid financial ruin from medical debt. You care about being a part of the journey and wish to play a key role in our organization’s success.


We offer a comprehensive benefit plan for our U.S. based employees which includes:

  • Health, dental and vision insurance
  • 401K
  • Flexible time off
  • Paid holidays

Employees must be able to perform the essential functions of this position satisfactorily and, if requested, reasonable accommodations will be provided to enable employees with disabilities to perform the essential functions of the position.

Atlas values diversity of all kinds, and we’re committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and welcome people of all different backgrounds, experiences, abilities, and perspectives.